Senior Engineering Manager
ConnectWise
Jan 2020 - Current (6 years 7 months)
Lead and manage a team of 20+ engineers delivering enterprise-scale SaaS products. Architected scaled microservices-based platforms supporting millions of monthly users. Improved delivery velocity by 30% and ensured 90%+ completion of committed items by implementing Agile and Scrum best practices. Owned end-to-end delivery including planning, execution, releases, and production stability. Partnered with Product, Design, and Business stakeholders to define roadmaps and priorities. Mentored engineers through regular 1:1s, performance reviews, career planning, and skill development. Championed engineering excellence through code reviews, design reviews, and quality standards. Managed production operations, incident response, root cause analysi