Operations Administrator
Iguana Smoke & THE LYF LABS
Jan 2023 - Sep 2024 (1 year 9 months)
• Implemented SEO strategies that increased digital visibility and traffic to online stores, improving both retail and wholesale sales.
• Handled various resolution tasks required to address challenges faced by SMEs.
• Collaborated with marketing and sales teams to align product strategies with promotional campaigns and market trends.
• Managed multiple business accounts, ensuring effective account management practices that contributed to overall operational efficiency. Additionally, I created weekly sales reports, enhancing data reporting processes and providing valuable insights for strategic decision-making. Furthermore, I utilized appointment management skills by coordinating daily meetings and managing my co-workers' appointments