Barakat Alli-Balogun

Jobs 0% verified

C

Customer Service Representative

May 2024 - Current (2 years 2 months)

• Responded to customer inquiries via email, phone, and live chat, resolving issues efficiently. • Maintained customer records and processed orders, ensuring accuracy and timeliness. • Provided for product and services-related questions, ensuring customer satisfaction.
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Administrative Assistant Freelance

Aug 2023 - Current (2 years 11 months)

• Managed correspondence, organized files, and maintained scheduling for executives. • Assisted in preparing reports, presentations, and data entry tasks. • Coordinated meetings, handled travel arrangements, and provided general administrative support. • Utilized CRM principles to enhance client communications and follow-ups, ensuring that all interactions were organized and that clients felt heard and valued, even when specific CRM software was not employed.
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Educational Support Volunteer

Ezomo college.

Jul 2023 - Nov 2023 (5 months)

Provided Tutoring and mentorship to students, helping them improve their language and comprehension skills.
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Virtual Assistant and Customer Support

May 2023 - Nov 2024 (1 year 7 months)

• Provided administrative support to clients, managing emails, scheduling, and data organization. • Delivered top-notch customer support via chat,email, and phone, ensuring high customer satisfaction. • Assisted in research tasks, social media management, and content creation as needed.
C

Community Engagement Advocate

Feb 2020 - Current (6 years 5 months)

Assisted in organizing and facilitating events that support community development and empowerment.

Education 0% verified

Barakat Alli-Balogun

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