Implementation Lead / Solutions Engineer - Revenue Systems & Automation
Hey Miss Adventures LLC
Oct 2017 - Current (8 years 7 months)
Led end-to-end customer onboarding and implementation of automation-driven revenue systems, connecting CRM, email marketing, payments, enrollment, fulfillment, and analytics into a single, scalable operating framework. Designed and configured multi-step workflows, triggers, segmentation logic, and lifecycle automations, ensuring clean data flow, accurate routing, and reliable customer experiences. Built and maintained data models, custom fields, and tagging structures; managed CSV imports, data hygiene, validation rules, and reporting structures to support automation and performance tracking. Conducted system audits and discovery using visual architecture mapping (Lucidchart) to document current-state workflows, identify logic conflicts, an