Ayanda Makhanya

Jobs 0% verified

Account Manager

Airbnb

Feb 2025 - Current (7 months)

• Managed Airbnb host and guest relationships, providing support and resolving inquiries efficiently. • Improved listing performance through strategic pricing guidance and optimization advice. • Delivered tailored account management to meet and exceed satisfaction targets.
T

Face-to-Face Representative

Tiger Wheel & Tyre

Feb 2023 - Dec 2023 (11 months)

• Engaged directly with customers in-store, promoting services and products. • Provided expert advice on tyre selections, wheel alignment, and vehicle safety checks. • Built lasting customer relationships through outstanding service and product knowledge. • Assisted in meeting branch sales targets by converting walk-ins into satisfied buyers. • Resolved complaints promptly and ensured a smooth, positive in-store experience. • Additionally, utilized virtual assistance skills to support customers remotely, enhancing overall service delivery and customer satisfaction.
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Client Relations Specialist

CCI Umhlanga (SGI Campaign)

Jan 2019 - Nov 2022 (3 years 11 months)

• Delivered excellent customer support for the SGI campaign, handling inbound and outbound calls. • Assisted clients with insurance-related queries and claims processing. • Maintained high customer satisfaction through effective communication and prompt service. • Achieved team targets by resolving customer issues efficiently and professionally, while also managing various administrative tasks to streamline operations and enhance service delivery.

Education 0% verified

Ayanda Makhanya

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