Senior QA Analyst
Capgemini Technology Services
Mar 2022 - Current (4 years 6 months)
• Created and executed over 500 manual test cases across web and mobile applications, contributing to a 30% reduction in production defects through improved coverage and test depth. • Performed REST and SOAP API testing using Postman and SOAP UI, uncovering integration defects that impacted end-user functionality and service stability. • Identified and reported 200+ critical defects using JIRA, accelerating bug resolution cycles and supporting on-time product releases. • Leveraged SQL to validate data accuracy in backend systems, ensuring business rules were enforced and transactional integrity was maintained. • Led defect triage meetings, coordinating with developers and business analysts to ensure timely fixes and optimal test focus