Aura Fonseca

I am a Foreign Languages professional and have experience in customer service, quality analysis, and teaching, which has allowed me to strengthen my communication, empathy, and organizational skills. I have worked in dynamic environments where training and supporting teams and customers have been an essential part of my role, creating clear materials and practical sessions that make learning easier. My recent studies in project management and design allow me to structure content in an organized and engaging way, while my languages proficiency, enables me to connect with diverse audiences. I am motivated by continuous improvement and enjoy using digital tools to create more accessible and effective learning experiences, adding value to both internal teams and customers.