audu abass

audu abass

About

Detail

Operations Manager with experience in Finance(Reconciliation Specialist account reciable) Account Manager Customer Service Specialist Sales coding calling and a
Nigeria
Contact audu regarding: 
work
Full-time jobs
Starting at USD8/hour
Flexible work
Starting at USD5/hour
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Finding candidates
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Finding mentors
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Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • D
    Marketing Admin & Social Media Manager
    Driven2 Solutions LLC
    Mar 2025 - Current (1 year 3 months)
    Created and managed content for social media, blog posts, and newsletters. Scheduled and posted on Facebook, Instagram, and LinkedIn to grow engagement and followers. Email campaigns to follow up with leads and stay in touch with clients and partners. Helped collect customer reviews and testimonials. Worked with the team to plan and run marketing campaigns. Tracked performance like number of leads, posts, and engagement
  • m
    Transaction Cordinator | PA public Remote experience
    myrealtorerica
    Feb 2025 - Apr 2025 (3 months)
    Led daily operations, managed client relationships, and coordinated with VAs to ensure efficiency and satisfaction. Oversee real estate transactions from contract to closing. Ensure all documents are complete, accurate, and submitted on time.  Communicate with clients, agents, lenders, and other stakeholders. Track transaction progress and resolve any issues that arise. Maintain compliance with real estate regulations
  • M
    Administrative Assistant public Remote experience
    MCWEN
    Jan 2025 - Feb 2025 (2 months)
    Provide administrative support and improve system efficiency Assist volunteers, including Local Coordinators. Help implement strategies and program guidelines. Promote membership engagement and customer service. Build relationships with members, partners, and stakeho
  • D
    Growth Consultant | Operations Coordinator public Remote experience
    Daiki Media
    Dec 2024 - Jan 2025 (2 months)
    Led daily operations, managed client relationships, and coordinated with VAs to ensure efficiency and satisfaction. Optimized conversion rates through improved website content, ad copy, and marketing strategies, including SEO and PPC ads. Managed inquiries, bookings, and metrics while producing and reviewing 100+ SEO-optimized articles monthly. Expanded business by generating leads and acquiring new clients daily.  Fostered team engagement, ensured accountability, and tracked tasks via ClickUp and WhatsApp. Designed and implemented automated marketing campaigns in GHL, including email sequences and SMS reminders, reducing manual follow-ups by 30%.
  • T
    Social Media and BigCommerce Guru public Remote experience
    Tudstore
    Jul 2024 - Dec 2024 (6 months)
    Boosted engagement by 25% and follower growth by 30% through strategic content creation and community management. Enhanced user experience and increased conversion rates by 20% via store optimization and effective product listings. Developed and managed engaging content for social media platforms and BigCommerce. Improved performance tracking by 15% through data-driven insights and regular reporting.
  • N
    Sales Operations Agent public Remote experience
    Nerdfam
    Feb 2024 - Aug 2024 (7 months)
    Managed 300+ solar design requests and improved design efficiency by 15%.  Handled 150+ calls weekly with a 98% satisfaction rate. Reduced contract amendment processing time by 20%
  • I
    Lead Generation Specialist | Web Developer public Remote experience
    Intelcapitol – Arizona
    Aug 2023 - Jan 2024 (6 months)
    Managed calendars, executed email marketing campaigns, and handled communication tasks.  Maintained a 98% customer satisfaction rate and improved processing time by 20%. Generated performance reports and prioritized correspondence.  Identified and qualified potential leads through research, outreach, and data analysis, increasing sales team efficiency. Designed, developed, and maintained the company website, integrating lead capture tools and optimizing SEO to boost traffic. Collaborated with cross-functional teams to align web and lead generation strategies, ensuring seamless execution of campaigns.
  • S
    Reconciliation Specialist (Account Receivables)
    Smile Communications Nigeria
    Apr 2021 - Jul 2023 (2 years 4 months)
    Ensured daily cash sales reconciliation and accuracy. Verified transactions in Enterprise Reporting Portal. Reviewed bank reconciliation against statements. Approved trade receivables entries and resolved issues. Managed various sales accounting methods. Handled charge-backs/claims and reconciliations. Oversaw reconciliation team and bank journal accuracy.
  • S
    Sales Administrator
    Smile Communications Nigeria
    Apr 2019 - Apr 2021 (2 years 1 month)
    Managed cash collection from diverse sales channels. Reconciled cash sales with bank and ERP. Oversaw Regional Imprest Management System and tasks. Managed stock supply, distribution, and warehouse tasks. Monitored timely deliveries through courier partners. Ensure the accurate receipting of company funds. Provide full administrative support to the sales team. Assist the Warehouse/Logistics Officer to receive new stock into the warehouse. Daily record of cash transaction on X3. Prepare daily cash deposit and ensure banking is done on a daily basis. Prepare daily cash deposit and ensure banking is done on a daily basis.
  • S
    Retail Assistant Manager
    Smile Communications Nigeria
    May 2016 - Apr 2019 (3 years)
    Assisted walk-in customers, educated and upsold. Managed complaints, escalations, confidentiality. Adhered to targets, reported activities, ensured smooth operations. Cold calling, up selling, lead management, customer care, customer experience Customer complaint management/resolution/escalation processes on JIRA and through email. Communicate courteously with both internal and external customers by telephone, email or face to face and respond to and progress issues to a successful conclusion within the agreed time frames. Ensure that customer information is protected at all times and quickly report or escalate any real or perceived breach of customer confidentiality. Ensure that you are well versed and up to date with company products and
  • A
    Operations Manager
    Advocate Dental Lab
    Jan 2016 - Apr 2016 (4 months)
    Pick-up cases from clients in time. Read and confirm information on job card with cast/impression. Prepare a detailed waybill of cases to be sent to the lab. Repackage cases and send to the lab. Pick up cases from transport terminal and confirm from waybill. Repackage products for distribution. Call clients for periodic feedback on fit, quality and shade of jobs already delivered. Ensure accurate and proper bookkeeping in accordance with the financial system in operation. Strategically plan to achieve corporate objectives. gyppj Nurture clients by maintaining our present client and expand our clientele base. Respond to any and all statutory demands and ensure continuity of the Advocate Dental Care in Nigeria. Adhere to
  • E
    Secretary
    Emerald Chambers
    Nov 2015 - Jan 2016 (3 months)
    Managed and maintained schedules, appointments, and calendars for executives and staff. Handled incoming and outgoing correspondence, including emails, letters, and phone calls, in a professional and efficient manner. • Assisted in organizing meetings and events, including preparing meeting agendas and taking meeting minutes. • Maintained and updated office records, documents, and databases. Coordinated travel arrangements and accommodations for employees and clients when required.
  • National Youth Service Corps
    Aministrative Assistant
    National Youth Service Corps
    Nov 2014 - Oct 2015 (1 year)
    • Keeping of the administrative file. • Proper solution to operational management problem. • Attends to other responsibilities as directed by and delegated by my superior Officer. • Maintained and organized the administrative files, ensuring easy access and retrieval of important documents.
Education verified_user 0% verified
  • Kogi State University
    Bsc, Sociology
    Kogi State University
    Oct 2010 - Jul 2014 (3 years 10 months)