HR & Organizational Development Consultant
Strategoi Training Company
Jul 2020 - Current (5 years 10 months)
- Orchestrated organizational development processes for 476 employees, increasing the internal satisfaction index to 85% through survey standardization and continuous improvement.
- Executed 12 strategic Training Needs Analyses (TNA), aligning the training plan with the ROI expected by management.
- Led coaching and support for 7 critical leadership roles, optimizing conflict resolution and effective communication in high-performance teams.
- Managed the relationship and professional development plans for the Starbucks union, ensuring compliance with legal regulations and collective agreements.