Cover Letter - With over 6 years of experience in Inside Sales/Collection, I have a strong background in customer service and support across various industries such as banking, insurance, telecom, and education. My expertise lies in effectively selling and recovering products through customer interaction via telephonic, Skype, and Zoom calls, especially catering to international markets in the US/UK time zones.
Additionally, I have 4 years of experience in administration, team leading, training, back office operations, and recruitment. This diverse skill set makes me an ideal candidate for the job role in your organization, as evidenced by my CV profile.
It is noteworthy that I possess extensive experience in process training, having fulfilled roles as a team leader and branch manager. These positions have allowed me to excel in fostering a positive work culture, implementing advanced technology, mentoring employees, and honing office skills. I am well-versed in technical CRM portals, SOPs, work ethics, call center techniques, and other aspects crucial to meeting business targets.
In terms of technical skills, I am proficient in MS Office, digital marketing, bidding for SAAS products, and lead generation through social media platforms such as LinkedIn. I am adept at creating successful campaigns and proposals on websites like Upwork and Fiverr to generate profitable business results. Furthermore, I have a basic knowledge of website designing, animation, MIS, and extensive experience with CRM portals like HubSpot, SalesForce, Slack, Zira, and Confluence.
Overall, my professional background, active verbs, and technical skillset make me a standout candidate for the job role in your organization. I am confident that my expertise and qualifications align perfectly with your requirements.
Linkedin Link - https://www.linkedin.com/in/ashish-johri-a74513277/
