Ashik Meheraj
About
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West Bengal, India
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Full-time jobs
Starting at
USD3.5/hour
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Résumé
Jobs
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Customer Abuse Prevention (CAP)AmazonSep 2023 - Current (2 years 8 months)I worked at Amazon in the Concession Abuse Prevention team, where I handled North American customers' fraud-related issues and also prevented or decreased invalid concessions and abuse patterns by taking appropriate actions.- VAppointment setter public Remote experienceVujisSep 2023 - Dec 2024 (1 year 4 months)In Vujis, I am working as a junior business developer who sets appointments for senior business developers. I manage appointment scheduling to optimize team efficiency and client engagement Conducted follow-up calls to confirm appointments and address client inquiries. Utilized CRM software to track leads and maintain accurate client records. Collaborated with sales team to align appointment strategies with business goals.
- Customer Service AgentBlinkitApr 2023 - Sep 2023 (6 months)I worked in the Blinkit chat process, where I had to handle customers' queries through chat. I maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Customer Service AssociateTech MahindraJun 2022 - Dec 2022 (7 months)I worked at Tech Mahindra for the Flipkart process for six months, and it was totally voice process. I had to listen to the customer's query and solve it in real time and assisted customers with product inquiries and service issues effectively.
- ABackground staffAsutosh College,Jan 2019 - Aug 2019 (8 months)
Education
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- TTCS Content Writer Intern Certificate TCS Email Etiquete Skills CertificateFeb 2023 - Feb 2025 (2 years 1 month)
- UBSCUniversity Of CalcutaMay 2018 - Jul 2021 (3 years 3 months)
- BScience (Higher secondary)Batanagar High schoolMar 2016 - Current (10 years 2 months)