Ariane Williams Business Development Manager at Lustrum Group LLC

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Business Development Manager

Lustrum Group LLC

Jun 2020 - Current (6 years 3 months)

- Forecast, schedule and monitor project timelines, personnel performance and cost efficiency. - Plan and execute 20+ popup events across five states including Florida, New York, and Virginia. - Conduct weekly and monthly key performance indicators (KPIs) to raise accuracy levels to 90th percentile. - Formulate and execute strategic plans and budgets to drive day-to-day operations. - Track customer communications to ensure order and account accuracy. - Create reports using advanced data management software. - Train and supervise temporary staff members. - Serve as direct liaison between internal teams and external customers. - Generate and send client invoices, submit payments, and update customer accounts.

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Operations Manager

Tribeca Preparatory

Jan 2020 - Jun 2021 (1 year 6 months)

- Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output. - Scheduled interviews for candidates across 10 roles. - Assisted with new employee onboarding and ensured all pre-employment forms were completed within 72 hours. - Reviewed student applications and interviewed prospective students. - Organized and filed recruitment documentation. - Provided consultations with prospective students when requested. - Wrote and drafted reports and documents for legal cases.

Program Coordinator

Super Soccer Stars

Dec 2017 - Oct 2019 (1 year 11 months)

- Oversaw department budgets and procedures to ensure implementation success. - Kept program on-track with well-coordinated activity schedules and user communications. - Decreased project time cycle by implementing a management framework that enabled cross-functional collaboration among employees. - Implemented a CRM system that increased member retention by 150% within three months. - Designed and deployed a new program curriculum that increased member enrollment. - Increased customer retention by maintaining new business relationships and monitoring client accounts. - Demonstrated leadership by making improvements to work processes and helping to train others. - Developed and onboarded a ticketing communication process that enhanced c

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Sales Supervisor

Elie Tahari

Aug 2016 - Nov 2017 (1 year 4 months)

- Provided guidance and mentorship to employees on effectively managing complex sales and resolving challenging issues. - Elevated sales performance by 45% through successful implementation of targeted marketing initiatives, client outreach programs, and CRM strategies, as well as hosting special events. - Ensured inventory precision by conducting regular stock counts and resolving any discrepancies through reconciliation processes. - Strategically arranged merchandise displays and replenished inventory on the sales floor to drive sales growth. - Streamlined scheduling processes to ensure optimal coverage for anticipated customer needs.

Ariane Williams

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Ariane Williams