April Fatima Arrogante

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Virtual Administrative Operations Support

Frelancer

Feb 2025 - Dec 2025 (11 months)

• Provided administrative and operational support focused on job search assistance and application management. • Maintained organized trackers for applications, statuses, deadlines, and employer responses. • Managed email correspondence related to job applications, follow-ups, and employer updates. • Collected and categorized job data to support efficient opportunity targeting. • Ensured accuracy and consistency of information submitted across job portals and company websites. • Assisted with document formatting, data entry, and digital file organization. • Followed data privacy practices and handled sensitive personal information with discretion. • Worked independently and asynchronously to meet daily output targets.

Virtual Marketing Assistant

Outsourced Doers

Dec 2024 - Current (1 year 5 months)

Building marketing funnels and system integrations, and troubleshooting technical issues. Scheduling social media content on platforms such as Facebook and Instagram. Designing digital collateral like images for social media, PDFs, worksheets, and online course imagery. Testing and scheduling email marketing campaigns. Optimizing web and landing pages. Managing online booking calendars and scheduling meetings. Performing data entry and file management tasks. Managing CRM databases. Overseeing inbox management.

Liaison Officer

PJ Lhuillier Group of Companies

Nov 2023 - Jul 2024 (9 months)

As a Liaison Officer, I conducted detailed financial analysis to assess the funding requirements of various branches, ensuring that financial resources were utilized efficiently. I prepared and managed budgets for multiple branches, reviewed and approved budget requests from branch managers, and generated regular financial reports and dashboards to track branch performance and funding status. I maintained accurate records of all funding transactions and financial activities, while also identifying opportunities for process improvements to enhance the efficiency of fund management. Additionally, I utilized my skills in spreadsheet management and data entry to streamline financial documentation and reporting processes. My proficiency in Micro

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Finance and Admin Analyst

IBM- International Business Machines Corp.

Mar 2022 - Jan 2023 (11 months)

As a Finance and Admin Analyst, I managed an assigned Accounts Receivable portfolio, performing collection tasks based on prescribed tactics in system tools. I responded to inquiries from internal and external clients, ensuring timely and accurate communication. Additionally, I reconciled accounts and conducted research on disputed AR, coordinating the resolution of customer disputes to support financial accuracy. I developed and implemented streamlined procedures for new employees, improving onboarding efficiency and ensuring adherence to updated Desktop Procedures (DTP). My contributions to company incentives included successfully resolving disputes and updating accounts, which fostered improved customer relationships and financial outcom

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Freelance (Self-employed-Branch Owner)

Jocelle Store

May 2018 - Feb 2022 (3 years 10 months)

As a Freelance Branch Owner, I am responsible for reviewing store inventory daily and placing restocking orders to ensure optimal product availability. I train and manage employees, assigning tasks as needed to maintain operational efficiency. Monitoring customer feedback is a priority, allowing me to make necessary changes to enhance satisfaction. I develop targeted marketing strategies aimed at customer retention and analyze sales data to inform pricing and promotional decisions. Additionally, I ensure that safety protocols are strictly followed for both employees and customers, while managing the marketing budget to achieve optimal ROI. My proficiency in Microsoft Excel has been instrumental in managing business documentation, inventory

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Office Clerk

Sonic Steel Ind. Inc.

Oct 2017 - May 2018 (8 months)

As an Office Clerk, I was responsible for answering phone calls and responding to emails and other correspondence on behalf of the Facility Manager and General Manager. I scheduled appointments and meetings, managing calendars for executives and other staff members. I organized and maintained files and records, both physical and electronic, for easy retrieval and reference. Additionally, I drafted and prepared documents, such as letters, memos, reports, and presentations. I created and distributed agendas and minutes for meetings and conferences, and made travel arrangements, including booking flights, hotels, and transportation. I ordered and maintained office supplies and equipment to ensure the office ran smoothly. I coordinated with oth

April Fatima Arrogante

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