I am an experienced virtual assistant who has supported international eCommerce stores, both dropshipping and retail. I am a professional committed to customer service, patient, and highly motivated, with more than 2 years of experience in contact centers.
My skills include customer support for E-commerce stores via email (Zendesk, Kustomer, and Gorgias), chat (Talkto Live Chat), and order fulfillment (Shopify).
I also have experience in administrative work, such as data entry and the use of G-suite (Google Docs, Google Sheets, Gmail, etc.) and Microsoft Office (Word, Excel/CSV files, Outlook, etc.). Additionally, I have skills in LinkedIn research and internet research, as well as file conversion (PDF to Excel/Word).