Anyely Almanzar

Anyely Almanzar  new_releases

About

Detail

Virtual Assistant
Provincia de Santo Domingo, Dominican Republic

Contact Anyely regarding: 

connect_without_contact
Finding mentors
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • VA Locator
    Asistente virtual
    VA Locator
    Feb 2023 - Current (2 years 5 months)
    - I do data entry, appointment management, email management, chat, and customer service.
  • Upwork
    Virtual assistant | data entry | data analysis | e commerce
    Upwork
    Jan 2023 - Jun 2023 (6 months)
    - I am an experienced virtual assistant who has been supporting international e-commerce stores (Dropshipping and Retail). Engaging, patient, and highly motivated customer service professional with 2 years of experience in the Contact Center industry. - Customer support for e-commerce stores. - Data entry.
  • C
    Staffing representative
    Callmax Solutions Inc
    May 2022 - Jun 2023 (1 year 2 months)
    - Making phone calls to available caregivers and patients, coordinating schedules and ensuring patients receive appropriate and timely care. - Keeping an accurate record of scheduled appointments, making sure adequate resources are allocated to meet needs needs of each patient.
  • A
    Chat customer service
    AloricaDR
    Mar 2020 - Jan 2021 (11 months)
    - Assist delivery members with questions, concerns, or problems. Respond to your requests, verify details, and make outbound calls as needed.
  • C
    Workforce Analyst
    Claro RD
    Feb 2018 - Mar 2020 (2 years 2 months)
    - Responsible for creating and managing employee schedules to ensure adequate coverage while adhering to break and lunchtime regulations and policies. - Monitor and manage employee adherence to their assigned schedules, addressing any deviations or issues promptly. - Using historical data and predictive modeling, anticipate staffing requirements to meet customer demand and operational needs. - Develop strategies to optimize staffing levels, balancing workload and resource allocation effectively. - Generate regular reports and dashboards to provide insights into workforce performance, trends, and areas for improvement. - Utilize workforce management software and tools to streamline scheduling, data analysis, and reporting processes.
Education verified_user 0% verified
  • Microsoft
    Microsoft Power BI, Data Processing and Data Processing Technology/ Technician
    Microsoft
    Feb 2023 - Mar 2023 (2 months)
  • Google Actívate
    E-commerce
    Google Actívate
    Feb 2023 - Apr 2023 (3 months)
  • sololearn
    SQL
    sololearn
    Aug 2022 - Oct 2022 (3 months)
  • I
    Manejador de Excel, Excel
    INFOTEP
    Mar 2021 - Jun 2021 (4 months)
  • U
    Ingenieria en Sistemas, Computer Technology/Computer Systems Technology
    Universidad Dominicana OyM
    Jan 2008 - Sep 2013 (5 years 9 months)