Antonio Martínez Information Technology Specialist | Full-Stack Dev (Vibe

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Full-Stack AI Product Developer

Oct 2025 - Current (7 months)

As a Full-Stack AI Product Developer, I specialize in building web products and digital solutions end-to-end using advanced no-code and AI-driven tools. My workflow combines intuitive design and rapid prototyping, leveraging platforms like Cursor.com, Windsurf, Codex CLI, and Claude Code to turn ideas into live web applications and MVPs efficiently. I thrive on the Vibe Coding philosophy: using creative prompts, natural logic, and multimodal interfaces instead of lengthy lines of code. With hands-on experience in Lovable and Figma, I design interfaces that feel fresh and user-friendly, focusing on rapid iteration and real-world feedback. My process bridges product vision, UX, and backend logic, empowering fast development cycles and innova

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Virtual Assistant / Property Management

Lead Renovation LLC

Oct 2024 - Oct 2025 (1 year 1 month)

Transforming business operations through strategic solutions and administrative excellence. - Digital Infrastructure Setup: Implementation of Monday.com CRM platform and OpenPhone telephone system, streamlining company communications and project management workflows. - Operations Management: Performed scheduling for lead-related repairs and dust wipes while managing invoice processing. - Property Management: Received tenant inquiries, collected payments, and scheduled maintenance orders. Additionally, utilized tools such as Buildium and AppFolio to efficiently track tenant payments and work orders, enhancing overall property management effectiveness. Real estate knowledge was applied to ensure compliance with industry standards and impr

Supervisor - Real Time Analysis

Radius Global Solutions LLC

Jul 2024 - Oct 2024 (4 months)

Leading a high-performance workforce management team of 14 professionals. Successfully managed and mentored a diverse Workforce Management team, fostering collaboration and professional development across all team members. Conducted daily operational meetings to analyze performance metrics, identify improvement opportunities, and forecast resource requirements for optimal service delivery. Implemented data-driven forecasting methodologies that enhanced operational efficiency and resource allocation. Elevated team performance through strategic planning and a collaborative leadership approach. Additionally, contributed to business development by improving service levels by 20% and enhancing agent adherence, while meticulously documenting prog

Real Time Analyst

Radius Global Solutions LLC

Apr 2024 - Jul 2024 (4 months)

Driving operational excellence through advanced analytics and workforce optimization. Performance Analytics: Expertly managed call volume analysis, attendance tracking, and break schedule optimization to maximize operational efficiency. Report Development: Created comprehensive forecasting and scheduling reports that became essential tools for strategic decision-making across the organization. Training & Development: Provided specialized training to employees, enhancing team capabilities and knowledge transfer. Measurable Impact: Achieved 20% improvement in service level percentages through strategic workforce management and accurate documentation of agent performance metrics.

Intake Specialist

Alonso Alonso Attorneys at Law PLLC

Mar 2024 - Apr 2024 (2 months)

• Assist clients with their inquiries about legal cases in both English and Spanish fluently. • Follow up with customers through different channels (phone and email) regarding their cases status. • Make someone’s day even better by telling them how close they are to fulfilling their dreams of becoming a legal resident/citizen.

Banking Support

Radius Global Solutions LLC

Apr 2023 - Mar 2024 (1 year)

Troubleshoot user account issues (locked out, forgot password, enrollment, etc).

Customer Care Representative

Foundever

Jan 2023 - Mar 2023 (3 months)

IT Helpdesk Support

Alorica

Jul 2022 - Mar 2023 (9 months)

• Assist internal users via tickets through ServiceNow. • Prepare workstations and assist with onboarding of new users. • Troubleshoot of users-related issues (password reset, assistance with tools, etc.) • Patch software and install new versions to eliminate security problems and protect data. • Repair and maintain computer hardware.

Real Time Analyst

Alorica

May 2022 - Oct 2022 (6 months)

Specialized in real-time workforce optimization and performance monitoring. Real-Time Monitoring: Expertly tracked and managed agent schedules, auxiliary time, and call volume distribution to ensure optimal service delivery. Performance Analytics: Maintained precise monitoring of call volume and scheduling patterns, contributing to operational excellence.

Technical Support Specialist

Alorica

Feb 2022 - May 2022 (4 months)

Delivering comprehensive technical solutions while driving sales growth. Multi-Channel Support: Provided expert technical troubleshooting for employees while maintaining exceptional customer service standards. Sales Excellence: Successfully promoted and sold printers, computers, and peripherals to customers, combining technical expertise with sales acumen.

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Digital Marketplace Entrepreneur | Gameflip.com

Gameflip

Jan 2019 - Dec 2021 (3 years)

Building a thriving digital commerce business in the gaming ecosystem. E-commerce Excellence: Successfully operated as a verified seller on Gameflip.com, specializing in in-game items, digital assets, and gift cards across multiple gaming platforms. Customer Relationship Management: Built and maintained a loyal customer base through exceptional service delivery, achieving consistent positive feedback ratings and repeat business. Market Analysis & Strategy: Conducted comprehensive market research to identify trending gaming items and optimize pricing strategies for maximum profitability. Multi-Platform Operations: Managed inventory and sales across various gaming ecosystems, demonstrating adaptability and deep understanding of digital ma

Antonio Martínez

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