Antonio Chavez

Antonio Chavez

About

Detail

Agente bilingüe de servicio al cliente
Mexico

Contact Antonio regarding: 
work
Full-time jobs
Starting at USD7/hour
Flexible work
Starting at USD7/hour
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Internships
Starting at USD500/month
person_search
Finding candidates
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Finding mentors
Finding co-founders

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Aventus LLC
    Customer Service Agent
    Aventus LLC
    Jan 2023 - Jan 2024 (1 year 1 month)
    I excelled in providing exemplary service to clients through various channels, including phone, live chat, and email. My responsibilities encompassed a wide range of tasks aimed at ensuring customer satisfaction and retention. Key • Account Management: Managed client accounts, addressing inquiries, resolving issues, and providing support tailored to individual needs. • Payment Processing: Facilitated payment transactions, ensuring accuracy and efficiency in processing payments while adhering to company policies and procedures. • Cancellations and Rescheduling: Handled cancellation requests and efficiently rescheduled appointments, demonstrating strong problem-solving skills and attention to detail. • Appointment Scheduling: Managed appo
  • Teleperformance
    Customer Service Agent
    Teleperformance
    Jan 2022 - Jan 2023 (1 year 1 month)
    -Providing comprehensive customer service across all campaigns, addressing inquiries, resolving issues, and ensuring client satisfaction. -Handling rental extensions and cancellations efficiently, managing reservation changes with precision and attention to detail. -Directly addressing service-related complaints, employing effective problem-solving skills to resolve issues and mitigate potential escalations. -Assisting clients with basic mechanical issues related to rented cars, offering technical support and guidance to ensure a smooth experience. -Remote coordination of vehicle recovery, maintenance, and replacement, orchestrating logistics to minimize disruptions and maintain client satisfaction. -Managing payments, facilitating secure a
Education verified_user 0% verified
  • T
    Teleperformance Training
    Jan 2022 - Jan 2023 (1 year 1 month)
  • B
    Regular high school diploma
    Bachillerato Mixto UAQ
    Jan 2022 - Jan 2023 (1 year 1 month)
  • P
    Medical Terminology Course
    Propio
  • Aventus
    LLC Training
    Aventus