A

Anthonia Nnorom

About

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Georgia, United States

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Résumé


Jobs verified_user 0% verified
  • G
    Non-conforming Inventory Analysts (Clerk III)
    GXO Logistics
    Feb 2025 - Current (8 months)
    • Participate in root cause analysis for part shortages: This duty of an Associate analyst indicates the role involves investigating the underlying reasons for missing inventory, which could be related to errors or damage leading to non-conforming items. • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail. • Improved customer satisfaction by promptly answering inquiries and providing accurate information. • Research reports to identify operational issues: This involves analyzing data to pinpoint problems within the production departments. • Analyze data to identify trends in non-conforming inventory: This helps in understanding root causes and implementing corrective
  • Q
    Inventory Clerk
    QUICKBOX Fulfilment center
    Dec 2024 - Jan 2025 (2 months)
     Replenishment of product from storage locations to pick locations.  Put away / Dock to stock of product from inbound dock to storage location  Re-packs and re-organizes items in storage and pick locations  Organize stock and maintain inventory  Transfer Inventory between client or SKU as needed  Assist with Cycle counts  Create and run various reports, including stock status of product, backorder and replenishment reports and end of the day reports  Reporting discrepancies in inventory that indicate theft, such as too little inventory at last count  Updating inventory count and maintaining inventory records to share with management and other stakeholders in the business
  • StockX
    Authenticator / Verification Associate Expert
    StockX
    Jan 2022 - Oct 2024 (2 years 10 months)
    The Authenticator inspects footwear, streetwear, and collectibles (including but not limited to textiles, electronics, energy categories) to ensure the products meet the standards and conditions of StockX and are authentic. Collaborated closely with our operations and customer service teams to deliver an outstanding customer experience. Supported the documentation of our authentication guide and helped to develop our growing team. Additionally, utilized Microsoft 365 for efficient communication and documentation processes, and applied database management skills to verify information and accurately enter customer data, ensuring a seamless authentication workflow.
  • [
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    Jul 2021 - Aug 2021 (2 months)
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  • DHL
    Mail Sorting / Encoding Associate
    DHL
    Feb 2021 - Jun 2021 (5 months)
     Accurately and efficiently encode all data that needs organizing and recording.  Confirm that entered data accurately aligns with original documentation.  Organize and maintain original paper evidence.  Sort bulk mail geographically and by postage type.  Preparing and sorting data for computer entry.  Reviewing data to make sure it's accurate before entering it into the system.  Entering data from paper to a computer data entry system.  Maintaining the data system and ensuring all information is correctly recorded.  Compare data with source documents, or re-enter data in verification format to detect errors.  Completing data backups.
  • S
    Bakery /Customer service Associate
    Sams Club,
    Oct 2016 - Jun 2025 (8 years 9 months)
     Greeted Customers and handled orders  Responding to customer service requests  Implemented innovative marketing efforts to increase business  Oversaw bakery operations and provided assistant for high-volume orders as needed.  Always ensured clean and neat bakery workspace.  Developed production methods to maximize efficiency in coordination with staff and management.  Adhered to the highest customer service standards for all performed tasks.  Filled in for ill or absent coworkers as required.
  • A
    Administrative Assistant
    ACTS-COM Limited,
    Feb 2010 - Jul 2015 (5 years 6 months)
     Overhauled filling systems by upgrading to digital online systems, saving 22 monthly hours in repetitive manual input.  Supported additional functions in customer service, Processed over 2500 customer orders per monthly hour in repetitive manual input.  Answer and direct phone calls, write and distribute correspondence, and liaise with clients.  Schedule appointments and meetings, and book travel arrangements.  Assist other staff members, provide general support to visitors, and act as a point of contact for clients.  Prepare and distribute reports, submit and reconcile expense reports.  Clerical: Perform general clerical tasks like scanning, printing, copying, faxing, and mailing.  Order office supplies and research new deals and
  • T
    Customer service
    TCM Nigeria Limited
    Jan 2003 - Jun 2010 (7 years 6 months)
    Maintained and ensured accuracy of internal reports and records (invoices, fuel billing, bank statements and cash drawers). Handled and responded to over 150 customer inquiries in all forms (email, phone, in person, fax) daily. Served as point of communication for ground services personnel and assisted in completion of after hours requests. Coordinated telecommunication equipment shipments through various means to make sure it gets to customer on- time and safely.
Education verified_user 0% verified
  • University of Texas
    Post Graduate Program
    University of Texas
    Aug 2023 - Jul 2024 (1 year)
  • Lagos State University
    Bachelors of Science
    Lagos State University
    Mar 2004 - Jan 2009 (4 years 11 months)