Profesional In Digital Marketing, Customer Engagement & Schedule Coordinator
Valle del Cauca, Colombia
Ability of easy learning and hard task development, sales and costumer success, coaching, teamwork, team leadering, personal management, electronic, eletricity, technology and ofimatic knowledge.
-Multilingual customer support
-CRM
-Schedule and Reschedule appointments
-Patient registration
-Trouble shooting and customer support
-Global experience
-Customer Satisfaction
D
Schedule Coordinator
Desks Virtual Solutions, Diagnostic center of Miami
Nov 2022 - Mar 2023(5 months)
-Multilingual customer support
-CRM
-Schedule and Reschedule appointments
-Register new patients
-Global experience
Bilingual Agent
Sitel Group
Apr 2022 - Oct 2022(7 months)
-Multilingual customer support
-Sales and retention
-Explain financial and bank policies rules
-Customer Satisfaction
-Tech Support as a Service
-Bilingual writer and speaker
-Global experience
T
Bilingual agent public Remote experience
Teleperformance
Feb 2021 - Sep 2021(8 months)
-Customer Service and success
-Solve problems between buyers and sellers
-Technical Support
-Coaching
-Bilingual writer and speaker
-Global experience
-Customer satisfaction
I
Customer Service Specialist
Ingenious Ingenierias
Nov 2018 - Nov 2020(2 years 1 month)
-Customer Service.
-Software inductions.
-Programs installation (Pc programs and the inventary and accountability program of the company)
-Buying and selling software, installation of cashier and office equipments.
Education
verified_user
0% verified
French
busuu
Jan 2024 - Current(1 year 5 months)
Developer public Remote experience
Empirical
Nov 2023 - Current(1 year 7 months)
Profesional in Digital Marketing and Customer Engagement public Remote experience
Tecnologico de Monterrey
Aug 2022 - Dec 2023(1 year 5 months)
Tecnólogo en Mantenimiento Electrónico Instrumental Industrial