Sebastian Realpe Gonzalez
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Profesional In Digital Marketing, Customer Engagement & Schedule Coordinator
Valle del Cauca, Colombia
Timeline
work
Job
school
Education
Résumé
Jobs
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- TBilingual Agent - Appointment SetterTaskus (Talkiatry)Mar 2023 - Current (2 years 5 months)-Multilingual customer support -CRM -Schedule and Reschedule appointments -Patient registration -Trouble shooting and customer support -Global experience -Customer Satisfaction
DSchedule CoordinatorDesks Virtual Solutions, Diagnostic center of MiamiNov 2022 - Mar 2023 (5 months)-Multilingual customer support -CRM -Schedule and Reschedule appointments -Register new patients -Global experience- Bilingual AgentSitel GroupApr 2022 - Oct 2022 (7 months)-Multilingual customer support -Sales and retention -Explain financial and bank policies rules -Customer Satisfaction -Tech Support as a Service -Bilingual writer and speaker -Global experience
- TBilingual agent public Remote experienceTeleperformanceFeb 2021 - Sep 2021 (8 months)-Customer Service and success -Solve problems between buyers and sellers -Technical Support -Coaching -Bilingual writer and speaker -Global experience -Customer satisfaction
- ICustomer Service SpecialistIngenious IngenieriasNov 2018 - Nov 2020 (2 years 1 month)-Customer Service. -Software inductions. -Programs installation (Pc programs and the inventary and accountability program of the company) -Buying and selling software, installation of cashier and office equipments.
Education
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- FrenchbusuuJan 2024 - Current (1 year 7 months)
- Developer public Remote experienceEmpiricalNov 2023 - Current (1 year 9 months)
- Profesional in Digital Marketing and Customer Engagement public Remote experienceTecnologico de MonterreyAug 2022 - Dec 2023 (1 year 5 months)
- Tecnólogo en Mantenimiento Electrónico Instrumental IndustrialServicio Nacional del Aprendizaje-SENAFeb 2013 - Nov 2015 (2 years 10 months)