Nicolas Molina
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Analist, back office customer service experience, management and sales
Guatemala City, Guatemala Department, Guatemala
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Résumé
Jobs
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- CCustomer CareJan 2022 - Current (3 years 5 months)
Customer CareHomeschool Spanish AcademyJan 2022 - Current (3 years 5 months)- GGeneral knowledgeApr 2019 - Oct 2021 (2 years 7 months)
- Customer ServiceTelus InternationalFeb 2012 - Oct 2017 (5 years 9 months)• NetSpend - Customer Service, escalation calls and frequent supervision of new staf. • Avon - Customer Service and Back-ofice resolutions. • Core Logic - Mortgage processor Customer Service.
- CSRTelus InternationalFeb 2012 - Sep 2017 (5 years 8 months)
Education
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- WBusiness AnalyticsWharton University of PennsylvaniaJan 2021 - May 2021 (5 months)
- Bachelor of Business AdministrationUniversity of the PeopleJan 2021 - Sep 2023 (2 years 9 months)
- EPrivate PilotEscuela Aerea WINGSJan 2014 - Apr 2014 (4 months)
Projects
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- SFreight BrokerSTT Logistics GroupJun 2021 - Jul 2021 (2 months)
- ffood deliveryAug 2020 - Dec 2021 (1 year 5 months)
- ee-commerceJan 2020 - Mar 2021 (1 year 3 months)
- ee-commerceMar 2018 - Jan 2020 (1 year 11 months)
- TTransUnionTransUnion Credit BureauJan 2015 - Aug 2017 (2 years 8 months)