Bilingual professional with experience in Customer Success, Partnerships, RevOps, and Operations. Specialized in optimizing processes, improving workflows, creating actionable reports, and supporting sales and customer success teams. Analytical approach, focused on efficiency and operational clarity.
Contact Anibal regarding:
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USD1.2k/month
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Bilingual Licensed Banker
Rocket Mortgage
May 2025 - Dec 2025(8 months)
• Prospecting potential clients for mortgage applications
• Assisting clients to understand the home loan process
• Identifying and determining right products and programs for clients
• Assuring clients qualify for each product
• Utilized Microsoft Teams daily for essential training sessions and video conferencing, fostering continuous professional development and efficient team communication.
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Sales Representative
Open Network Exchange
Sep 2024 - Apr 2025(8 months)
• Responding to customer inquiries via phone and email.
• Conducting follow-ups with potential clients.
• Providing detailed information about cruise packages, itineraries, and destinations.
• Identifying customer needs and recommending suitable cruise options.
• Preparing and presenting sales proposals.
• Closing sales and processing bookings.
• Maintaining records of customer interactions and sales transactions.
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Sales Representative
Safestreets
Apr 2024 - Aug 2024(5 months)
• Researching and identifying potential leads using databases and social media.
• Initiating contact with prospects through cold calls, emails, or social media messages.
• Assessing prospects' needs, budgets, and timelines to ensure efficient allocation of resources.
• Conducting follow-up calls or emails to nurture leads and move them through the sales funnel.
• Preparing and deliver persuasive sales presentations to potential customers.
• Participating in training sessions and stay informed about industry trends and competitor activities.
Account Manager
GB Advisors
Feb 2023 - Mar 2024(1 year 2 months)
• Strengthening current commercial relationships with clients already doing deals with the firm, utilizing Microsoft Outlook for daily communication, calendar organization, and follow-ups to ensure consistent engagement and high levels of customer retention.
• Facilitating companies located in LATAM to connect with our partners of FRESHWORKS to access to cutting-edge state-of-the-art technological solutions such as CRMs, Help Desks and other AI powered tools, leveraging Microsoft Teams for seamless video conferencing, client meetings, and training sessions, ensuring clear and efficient communication.
• Assisting Spanish-speaker executives to communicate and do business with English-speaker developers and IT specialists, supported by the rob
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Supply Chain Specialist
M&M Freight Logistics
Mar 2022 - Feb 2023(1 year)
• Strengthening current commercial relationships with clients already doing deals with the company
• Developing and onboarding new clients to enlarge and strengthen the account book
• Assisting Spanish-speaker customers to communicate and do business with English-speaker drivers
• Taking advantage of technical tools such as CRM and load boards to get in touch with drivers and customers
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Sales Manager
MYMCA
Jan 2018 - Feb 2022(4 years 2 months)
• Supervision of a team of salesmen in charge selling hardware products and Toyota auto parts in Aragua State area, utilizing Microsoft 365 tools, including Excel for sales analysis and Word for reporting, to enhance team performance and client engagement.
• Prospecting and development of clients and suppliers, with daily use of Microsoft Outlook for email communication and calendar organization to manage prospect outreach and maintain supplier relationships.
• Coordination of logistics for delivery and reception of merchandise and inventory control, facilitated by Microsoft Teams for seamless communication and virtual training sessions with logistics personnel, ensuring efficient operations.
• Drove the adaptation of the entire sales schem
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Sales Manager
BYD Corporation
Mar 2017 - Dec 2018(1 year 10 months)
• Supervision of Toyota auto parts Sales Representatives all over the country in states such as: Anzoátegui, Monagas, Sucre, Bolivar, Carabobo, Miranda, Aragua, Vargas, Nueva Esparta and Capital District
• Development of new clients
• Monitoring of the effective collection of the accounts receivable
• Evaluation of the level of the clients' fulfillment and their perception of the quality of the services provided by the company
• Utilized Microsoft Outlook for daily email correspondence and effective calendar organization to manage representative schedules and client communications.
• Leveraged Microsoft Teams for seamless internal communication, facilitating team collaboration and conducting essential training sessions to enhance sales stra