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Angelo Felix

About

Detail

Translator & Interpreter
Peru
Contact Angelo regarding: 
work
Full-time jobs
Starting at USD900/month
Flexible work
Starting at USD8/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • K
    VRI/OPI Medical Interpreter public Remote experience
    Konnect CX
    Mar 2025 - Apr 2026 (1 year 2 months)
    - Real-time remote interpreting for LEP (Limited English Proficiency) patients. - Provided interpretation during clinical consultations, procedures, and emergency situations. - Strong command of medical terminology and compliance with HIPAA confidentiality regulations.
  • F
    Team Leader - Medicare Liason Specialist public Remote experience
    Fallbrook Medical Center
    Jun 2024 - Mar 2025 (10 months)
    - Led the Medicare coordination team, ensuring compliance with insurance providers such as Blue Shield, Molina, Alignment, among others. - Coordinated across departments: Billing, Back Office, and Front Office to ensure an efficient workflow and accurate documentation. - Sent AWV (Annual Wellness Visit) reports and worked on closing gaps in care. - Oversaw patient eligibility verification and reviewed medical codes in claims. - Implemented operational improvements within the Medicare team Ensured all processes within the Medicare department were properly executed and aligned with regulatory standards. - Scheduling appoinments for Medicare/ Medicaid patients and Follow Ups using ECW.
  • A
    Assistance Coordinator Jr
    AssistCard
    Nov 2023 - Feb 2024 (4 months)
    - Coordinated medical assistance scheduling plan and care for patients, hospitals, medical providers, as well as working with insurance companies and other medical professionals. - Day-to-day communication with customers traveling internationally who face a medical or travel emergency. - Handled all medical assistance cases, including medical monitoring, case management, and cost containment. - Handled all incoming calls and emails from customers, business partners, and service providers.
  • Teleperformance Spain
    Sales Specialist
    Teleperformance Spain
    Jan 2023 - Sep 2023 (9 months)
    - Oriented to selling products like domains, Microsoft Office, and hosting for GoDaddy campaign. - Provided support to customers and sold products according to their needs. - Helped with refunds and renewals. - Used CRM system to update contact information, track interaction with the customer, and manage their accounts. - Responded to customer emails with accurate product and service information. - Performed data entry of customer orders into the company's order management system.
  • Teleperformance Spain
    Medical Customer Service
    Teleperformance Spain
    Aug 2022 - Jan 2023 (6 months)
    - Delivered accurate, comprehensive guidance on health insurance policies and coverage with UnitedHealthcare, ensuring high levels of customer understanding and satisfaction. - Handled a high volume of inbound calls, efficiently resolving customer inquiries and claims, meeting service-level deadlines, and proactively following up to ensure full resolution. - Trained and mentored new hires on operational procedures and key programs, including Medicare and Medicaid, improving team performance and onboarding efficiency.
  • TruGreen
    Associate Recruiter
    TruGreen
    Jan 2022 - Mar 2022 (3 months)
    Develop and implement sourcing strategies to identify the best candidates for a Residential Sales REP position. Making cold calls, sending emails , schedule interviews, etc.
  • ManpowerGroup
    Specialist Sourcer
    ManpowerGroup
    Dec 2021 - Aug 2022 (9 months)
    Develop and implement sourcing strategies to identify the best candidates using ATS and other internal databases. Also, identify future hiring needs and proactively source potential hires.
  • Teleperformance Spain
    Bilingual Customer Service Representative
    Teleperformance Spain
    Oct 2021 - Dec 2021 (3 months)
    Help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
  • I
    English Language Teacher
    I.E.P CRISTO REY DE REYES
    Mar 2019 - Dec 2019 (10 months)
    Responsible to ensure kids to learn English as a foreign language. - Planning course material and activities - Assessing the students' progress (e.g. homework, exam grades, etc.) - Building trusting relationships with students, parents, and other staff.
  • I
    English Language Teacher
    I.E.P LIZARDO MONTERO
    Mar 2018 - Dec 2018 (10 months)
    Responsible to ensure kids to learn English as a foreign language. - Planning course material and activities - Assessing the students' progress (e.g. homework, exam grades, etc.) - Building trusting relationships with students, parents, and other staff.
Education verified_user 0% verified
  • Lima Institute of Technical Studies
    Técnico, Traducción e interpretación
    Lima Institute of Technical Studies
    Mar 2020 - Jul 2023 (3 years 5 months)
  • Pontificia Universidad Católica del Perú
    Diplomatura de Estudio en Methodological Principles for TEFL to Children and Teenagers, Formación de profesorado en idio
    Pontificia Universidad Católica del Perú
    Jan 2019
  • I
    High School Diploma
    I.E Pedro Coronado Arrascue
    Mar 2011 - Dec 2016 (5 years 10 months)