Angelica

Angelica

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Customer service representative
Mérida, Yucatan, Mexico

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Résumé


Jobs verified_user 0% verified
  • Aventus LLC
    Customer Support Specialist
    Aventus LLC
    Sep 2024 - Mar 2025 (7 months)
  • LanguageLine Solutions
    Medical Interpreter public Remote experience
    LanguageLine Solutions
    Feb 2024 - Feb 2025 (1 year 1 month)
  • O
    Customer service representative
    ONE LINK BPO CENTER
    Jan 2022 - Current (4 years 6 months)
    - Cumplir con las metricas As a Customer Service Agent in chat support, my role involves providing professional and friendly customer engagement, promptly responding to inquiries with accurate information. I assist customers with product-related questions, troubleshooting. Resolving complaints efficiently and escalating complex issues for further assistance are key responsibilities. I maintain detailed records and collaborate with internal teams to communicate customer feedback and suggest improvements
Education verified_user 0% verified
  • U
    Multimedia Comunication Engineering
    Universidad de Guadalajara:
    Aug 2019 - Dec 2022 (3 years 5 months)