ANGELA TATIANA MOLANO BELTRAN

ANGELA TATIANA MOLANO BELTRAN

About

Detail

BACHILLER TECNICO CON ENFASIS EN ADMINISTRACION TURISTICA Y HOTELERA
Bogota D.C., Colombia

Contact ANGELA regarding: 
work
Full-time jobs
Starting at USD3/hour
Flexible work
Starting at USD3/hour
groups
Networking

Timeline


work
Job

Résumé


Jobs verified_user 13% verified
  • F
    Bilingual Retention Agent Realtor.com verified_user Verified experience
    Foundever Colombia SA
    Feb 2025 - Apr 2025 (3 months)
    Contact customers interested in properties in USA, confirm their preferences and transfer to the real estate agent. Programs: Focusfire, Onevoice, Yonyx
  • G
    Bilingual transfer agent
    GSH Grupo Soluciones
    Mar 2024 - Jan 2025 (11 months)
    As a Bilingual Transfer Agent, I was responsible for efficiently transferring calls to the appropriate departments for debt collection. This involved contacting customers directly and verifying their identity to ensure compliance with privacy regulations, as information could not be disclosed to third parties. I provided necessary record and legal disclaimers based on the specific case requirements. Additionally, I managed messaging apps to offer support and information to customers, enhancing communication and service delivery. My experience with programs such as LiveVox and Artiva further streamlined the call management process, ensuring a high level of customer service and operational efficiency.
  • S
    Sales promoter
    SCALA COLOMBIA SAS•
    Oct 2023 - Dec 2023 (3 months)
    Sales of educational programs from a virtual university. Programs: Inconcert omnichannel.
  • I
    Experience Center Concierge Agent
    IATAI Share Service Center SAS
    Apr 2023 - Jul 2023 (4 months)
    Sales and customer service through chat and calls, this company managed the rewards program of banks in Central America and North America and usually people redeem that points in touristic services, so thats what we do, sell that services or manage the existing booking. Programs: LiveEngage, Juniper, consolid, GLPI, Sabre. Amadeus, back office of each bank.
  • Teleperformance Colombia
    Bilingual agent
    Teleperformance Colombia
    Jul 2022 - Feb 2023 (8 months)
    Answer tickets from users of whatsapp who was asking for help due to they had problems or doubts about the app. Programs: SRT
  • IGT Solutions
    Travel associate
    IGT Solutions
    Oct 2021 - Jul 2022 (10 months)
    Customer service, touristic industry, solving request through email and telephone calls. Programs: BMS, Sabre, Amadeus, Genesys cloud.
  • Teléfono
    Ventas y atención al cliente
    Teléfono
    Sep 2019 - Sep 2020 (1 year 1 month)
    Jefe inmediato: Fabián Pineda Luna Teléfono: 323 222 59 72
  • P
    Soporte Back Office
    PRODUCTOS CAQUECEÑOS S.A
    Jan 2018 - Aug 2019 (1 year 8 months)
    Jefe inmediato: Álvaro Gutiérrez
Education verified_user 0% verified
  • Universitaria Agustiniana
    SEMINARIO FORMACION
    Universitaria Agustiniana