Andrés Rincón

Andrés Rincón  new_releases

About

Detail

Bilingual Sales Development Representative (SDR) | Appointment Setting Specialist
Colombia

Contact Andrés regarding: 
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Full-time jobs
Starting at COP7.2M/month ~USD1.94k/month

Timeline


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Résumé


Jobs verified_user 0% verified
  • I
    Virtual Office Assistant/Appointment Setter public Remote experience
    Integral Lift Trucks
    Jan 2023 - Jun 2024 (1 year 6 months)
    • Conducted comprehensive internet research, employing tools such as ZoomInfo, Google Maps, and online databases to identify key prospects and analyze market trends. • Delivered exceptional customer service by efficiently addressing lift truck servicing requests, ensuring prompt and effective resolution of all inquiries. • Generated and presented polished business proposals, detailed service quotes, and comprehensive documentation for preventive maintenance and unit sales, directly contributing to revenue growth. Utilized Microsoft 365 to elevate the quality and professional presentation of client proposals and product guides. • Executed 80-100 daily prospecting calls, adeptly managing both cold and warm leads for B2C and B2B sales environm
  • Dispatch
    L
    N
    Bilingual Sales Development & Lead Generation Consultancy (Contract, Remote) public Remote experience
    Dispatch, LS CFO Advisors, NeuroSpinal Institute of Broward, A Pattern Medical Clinic
    Jan 2022 - Sep 2025 (3 years 9 months)
    Operated as a high-performance, independent SDR for US-based firms, providing a professional "plug-and-play" sales infrastructure using a high-performance workstation and AI-driven workflows to ensure zero-lag execution in high-volume environments. • Social-First Sales Strategy: Executed sophisticated outreach via LinkedIn Sales Navigator—engaging with prospect content and commenting on posts to build brand familiarity before initiating direct sales outreach. • High-Volume Pipeline: Consistently managed a heavy outbound pipeline, averaging 80–100 prospecting calls daily with a conversion rate of 50+ qualified appointments per month. • Strategic Intelligence: Utilized ZoomInfo, Google Maps, and LinkedIn for lead prospecting and leveraged AI
  • S
    Appointment Setter public Remote experience
    SocialOwl
    Jul 2020 - Nov 2021 (1 year 5 months)
    As an Appointment Setter, I made 80-100 calls daily to prospective clients, successfully setting an average of 70 appointments per month for the sales team. I managed customer inquiries and sales via email and text messages, ensuring high-quality support and fostering strong client relationships. My proactive outreach and engagement strategies contributed to the growth of the company's social media management platform, leading to increased closed sales. Additionally, I utilized GHL (GoHighLevel) to efficiently process inbound calls, enhancing prospect screening and appointment setting, with a personal record of 50 appointments per month. In my previous role at Social Owl, I was responsible for setting appointments to sell a social media pla
  • Concentrix
    Customer Service Representative public Remote experience
    Concentrix
    Mar 2020 - Jul 2020 (5 months)
    As a Customer Service Representative, I provided exceptional support for healthcare inquiries, ensuring a high level of customer service and satisfaction. I performed the booking of medical appointments while strictly adhering to HIPAA compliance, which safeguarded patient information. My proactive approach to resolving patient and insurance provider issues significantly improved service satisfaction and response times. Additionally, I utilized Calendly to efficiently manage appointment scheduling, allowing for seamless coordination of dates and times for meetings, which enhanced operational efficiency. My strong communication skills, both in English and Spanish, facilitated effective customer engagement and follow-up, ensuring that all inq
  • D
    Virtual Assistant, Social Media Manager public Remote experience
    DM AGENCY
    Jan 2019 - Mar 2020 (1 year 3 months)
    As a Virtual Assistant and Social Media Manager, I provided comprehensive virtual assistance by handling administrative tasks, including email management, appointment scheduling, and meticulous meeting documentation, which involved recording and summarizing meeting minutes for management. I managed and optimized social media accounts, creating and posting engaging content across all platforms using automation tools, while also designing basic graphics with Adobe Photoshop and Adobe Illustrator to enhance brand presence. My role included conducting transcription and translation of audio and video content, ensuring accuracy and localization for various industries. I effectively managed and scheduled social media content using Hootsuite and Me
  • Sitel Group
    Customer Service Representative
    Sitel Group
    Aug 2002 - Aug 2005 (3 years 1 month)
    As a Customer Service Representative, I provided exceptional customer service and technical support for both the AT&T and Comcast accounts. For the AT&T account, I assisted low-income individuals in the U.S. with subsidized cell phone services, ensuring they received the support they needed. In my role with Comcast, I not only delivered customer service and technical support but also engaged in upselling television, telephone, and internet services. My skills in deal closing were instrumental in enhancing customer satisfaction and driving revenue growth. This involved identifying customer needs and recommending appropriate services, which contributed to a seamless customer experience and increased service uptake. Additionally, I maintained
  • F
    Freelance | Independent contractor for various companies public Remote experience
    Jan 2002 - Current (24 years 5 months)
    As a Freelance Independent Contractor, I have provided a diverse range of services, including Spanish⇄English transcription, translation, and video subtitling, as well as simultaneous interpretation, web design, and graphic design. My experience spans multiple companies, such as 4S Products, Backbone Digital, and GAIA Entertainment, where I have successfully delivered high-quality transcription and translation services. Additionally, I contributed to the Beauty Hackers YouTube channel and Fusion TV (Univision) by providing video subtitling and transcription. My graphic design and web design skills were utilized for projects with GOLDENVIEW COLOMBIA and Fertility Dreams, enhancing their online presence and visual communication. Furthermore,
  • P
    Customer Service Representative
    Platika BPO
    Mar 2001 - May 2002 (1 year 3 months)
    • Provided customer support for an online pharmacy serving U.S. customers, assisting with orders, prescriptions, and account inquiries. • Managed and processed online payments, ensuring secure transactions and compliance with industry standards. • Oversaw shipment coordination, tracking orders, resolving delivery issues, and ensuring timely fulfillment. • Led and trained and supervised a team of agents, fostering a high-performance work environment and improving service efficiency. • Implemented problem-resolution strategies, enhancing customer satisfaction and streamlining pharmacy operations.
Education verified_user 0% verified
  • Universidad Nacional de Colombia
    Professional certification in Official Translation & Simultaneous Interpretation
    Universidad Nacional de Colombia
    Sep 2010 - Oct 2010 (2 months)
  • Corporación Universitaria Unitec
    Postgraduate Degree in Strategic Design for Digital Communication
    Corporación Universitaria Unitec
    Jul 2008 - Aug 2009 (1 year 2 months)
  • Universidad Jorge Tadeo Lozano
    Bachelor's Degree in Radio Broadcasting
    Universidad Jorge Tadeo Lozano
    Aug 2005 - Aug 2009 (4 years 1 month)
  • Corporación Universitaria Unitec
    Bachelor's Degree
    Corporación Universitaria Unitec
    Jan 2005 - Aug 2009 (4 years 8 months)
  • Colegio Nueva Granada
    Colombian & U.S. High School Diplomas
    Colegio Nueva Granada
    Jun 1990 - Jun 1999 (9 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • High Technology in Learning
    Berlitz Colombia
    English Teacher, Onsite and online
    High Technology in Learning, Berlitz Colombia
    Jan 2002 - Jul 2005 (3 years 7 months)
    Teaching students of all ages; Basic, intermediate, and advanced levels at Berlitz and other language schools