Content Migration Specialist
Apptegy
May 2023 - Feb 2026 (2 years 10 months)
Content Migration Specialist
- Migrated client content in a CMS
- Structured navigation and page hierarchy
- Performed QA reviews (links, formatting, spelling, consistency)
- Utilized Jira, Planhat, and Asana to manage project workflows and ensure adherence to OKR frameworks, aligning content migration milestones with broader organizational objectives.
- Enhanced the overall customer experience by conducting deep analysis of information architecture, directly contributing to higher Customer Satisfaction Scores (CSAT) and improved Customer Lifetime Value (CLV).
- Applied generative AI tools, such as Gemini, to streamline the structuring of complex data and provide proactive suggestions for content optimization, ensuring the final output me