Andrea Burbano

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Restaurant Administrator

Jan 2024 - Sep 2024 (9 months)

• Managed staff scheduling, purchasing, and inventory control, ensuring fair shifts and supply availability. • Reviewed employee payments to ensure compliance with Australian labor regulations. • Reconciled daily sales and POS records, delivering accurate weekly financial reports. • Supported smooth restaurant operations and team coordination in a multicultural setting. • Improved scheduling efficiency by 20%, enhanced payroll accuracy, and maintained 100% financial reporting accuracy. • Additionally, I managed client appointments and reservations in a fine dining setting, which required detailed scheduling and guest coordination to ensure a seamless service flow. My contributions to social media management included creating

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Operations Management

Gelato Ice cream shop

Aug 2020 - Dec 2021 (1 year 5 months)

As the Operations Manager, I was responsible for the creation and launch of the business, which included developing the concept, brand, logo, and positioning strategies. I oversaw the development and standardization of recipes, implemented quality control measures, and optimized production processes. My role involved negotiating with suppliers to ensure quality supplies while optimizing costs, as well as managing the administrative and legal aspects of the business, including incorporation, licenses, and compliance. I led the recruitment, hiring, and coordination of staff, and implemented marketing strategies and customer loyalty initiatives to penetrate a new market. Additionally, I managed financial operations, including cash flow control

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Project Engineer

ASPROUNION

Sep 2018 - Dec 2022 (4 years 4 months)

• Planned and executed the organic certification project from scratch, ensuring compliance with standards and project milestones. • Collaborated with international allies during an internship in Utrecht, Netherlands, to build the proposal and funding strategy that led to project execution. • Implemented the ISO 9001:2015 quality management system: created formats, manuals, and internal procedures. • Standardized operational processes and monitored activities to meet certification requirements (ISO and Fair Trade). • Conducted time and motion studies for packaging lines (250g, 500g, 1kg) to optimize processing capacity. • Developed schedules, progress reports, and risk matrices based on the PMBOK project management framework.

Executive Assistant

Tecnoquimicas

Jan 2011 - Jan 2012 (1 year 1 month)

Experienced Management Assistant with a strong background in Oracle Purchasing, supplier management, and administrative support. Skilled in call and email management, travel booking, vendor and hotel negotiation, and office supplies procurement. Proven ability to coordinate business lunches, meetings, and executive schedules while ensuring efficient operations. Additionally, my experience in customer service involved regular interactions with clients, suppliers, and staff, where I handled calls, negotiated with vendors for events and services, and coordinated logistics to ensure an excellent customer experience. This role enhanced my communication, negotiation, and relationship-building skills, which are directly relevant to fostering partn

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