Anant Kaushal

Anant Kaushal

About

Detail

Customer Success Associate
United States
Contact Anant regarding: 
work
Full-time jobs
Starting at USD2k/month
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Bloomreach
    Customer Success Manager
    Bloomreach
    Jan 2023 - Sep 2023 (9 months)
    Responsible for maintaining account health, customer growth & retention. Sustaining business growth and profitability by maximizing value thru optimizations for search & merchandising. Evaluate risk management for each customer to evade dissatisfaction and drive retention throughout the customer life cycle Conduct Executive Business Reviews with key stakeholders
  • American Express
    Customer Care Professional
    American Express
    Sep 2022 - Dec 2022 (4 months)
    Assisting card members with account management. Providing assistance, troubleshooting website & app related issues. Sep 2022 - Dec 2022
  • Amazon
    Interim Communication Coach
    Amazon
    Jan 2018 - Jan 2019 (1 year 1 month)
    Responsible for providing training and education to Customer Service Representatives to ensure they are equipped with the necessary skills to resolve customer issues in a timely manner and meet operational metrics. Ensure call qualitative and quantitative standards are observed in meeting customer care needs to drive key performance metrics identified by the business. Seller Support Associate 2018-2019 Assisting new sellers with onboarding process on Amazon business platform. Working with catalogue and web development team for online display of products on website/app with verified pricing, inhouse photoshoots and content creation for brand and consumer experience. Working closely with business account owners to manage inventory and scale
Education verified_user 0% verified
  • S
    Bachelor of Business Administration
    Swami Vivekananda Subharti University
    Jan 2016 - Jan 2019 (3 years 1 month)
  • CBSE
    12th
    CBSE
  • CBSE
    10th
    CBSE