Ana María Mejía Quintero  new_releases

Architect by chance, customer-focused leader by choice. Combining my background in architecture with expertise in customer service and operations, I design user-centered solutions that inspire and empower. Driven by empathy, adaptability, and a commitment to growth, I focus on creating seamless experiences that positively impact people and communities. 🚀 Customer Success Manager / Operative Assistant | 📅 Organized | 🎯 Meticulous | 👩🏻‍💼 Customer-Centric | 🤝 Cross-Functional Collaborator | 🌱 Innovative Thinker | 💡 Collaborative Problem-Solver 🛠️ Expert Maintenance Coordinator at Vendoroo, a U.S.-based company. In this remote role, I focused on resolving tenant maintenance issues efficiently, coordinating repairs, managing budgets, and collaborating with vendors to ensure cost-effective solutions and timely project completion. Sep 2024 – Current (5 months). 🏗️ Resident Architect at Constructora Pranha S.A. Oversaw construction operations, managed billing processes, handled client modifications, and ensured construction quality and safety compliance on-site. 2022-2023 (11 months). 👩🏻‍💻 Project Manager at Catholic Education Startup (Catolity). Managed research, recruitment, and operations for product delivery. Provided team guidance and conducted weekly meetings to review goals and assess progress. 2021-2022 (10 months). 🌱 Sales and Customer Service at a nursery. Learned about botany, fruit trees, landscaping, and reforestation plans while assisting customers and driving sales. 2020-2021 (4 months). 👩🏻‍🎓 Architecture Student at National University of Colombia. Gained a comprehensive vision of design and construction, emphasizing environmental responsibility and critical, analytical thinking. 2020-2023 (3.6 years). 🏙️ Urban Planning Studies at Catholic University of Manizales. Focused on large-scale city development and planning. 2019-2020 (1.5 years). 👩🏻‍💻 Marketing and Branding experience with leading Colombian companies (Industria Licorera de Caldas, Chec). Practical work in marketing, advertising, design, and operational branding. (6 months). Factoids 🌎🔍 I love with my life everything that revolves around organizing, the spaces of the people around me, helping them organize their schedules and times, and helping them focus on what really matters and preserve what they truly need. 🏠🧹📅🔄 I'm all about shredding trails on my mountain bike in the heart of the Andes Mountains! 🚵🏽⛰️ I love Colombian street slang like 'vendedora de rosas'