Ana Estefania Cortes Leon
About
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Accounts Receivable & Billing Specialist
Zapopan, Jalisco, Mexico
Résumé
Jobs
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- GAccounts Receivable & Member ServicesGordian Staffing LLCJan 2023 - Current (3 years 6 months)In my role as Accounts Receivable & Member Services, I was responsible for reviewing and processing incoming payments, generating and sending invoices, and maintaining accurate customer records. I assisted with credit management and reconciled accounts to ensure financial accuracy. Additionally, I compiled files using the account ledger, all collection notices sent to homeowners, and completed the necessary attorney forms to forward files to the attorney's office for accounts deemed non-collectible. My proactive approach included directly engaging with homeowners to answer billing questions, which enhanced customer satisfaction and trust in our services. Furthermore, I utilized scheduling skills to manage my workload effectively, ensuring t
Credit Loan Underwriter Credit Loan UnderwriterHCL TechnologiesJan 2020 - Jan 2023 (3 years 1 month)As a Credit Loan Underwriter, I was responsible for verifying applicants' income, assets, debt, and property details to issue final loan approvals. This involved conducting thorough credit bureau report analyses to assess risk and ensure compliance with lending guidelines. Additionally, I engaged directly with bank customers to facilitate the loan approval process, which enhanced customer service and fostered positive relationships. My proactive approach allowed me to identify potential issues early, ensuring a smoother underwriting process. Furthermore, my typing skills were essential for accurately documenting findings and maintaining detailed records throughout the underwriting process.- Accounts Receivable AnalystCargoSprintJan 2017 - Jan 2019 (2 years 1 month)As an Accounts Receivable Analyst, I was responsible for managing customer accounts, ensuring timely invoicing, and tracking payments to maintain accurate financial records. I collaborated closely with cross-functional teams to resolve discrepancies and improve cash flow. Additionally, I utilized scheduling skills to coordinate meetings with customers and vendors, facilitating effective communication and fostering strong relationships. My proactive approach allowed me to identify potential issues before they escalated, ensuring a smooth accounts receivable process. I also leveraged tools like Monday.com to streamline workflows and enhance team collaboration, while my typing skills contributed to efficient documentation and reporting.
- AAccounts Receivable AnalystJan 2016 - Jan 2017 (1 year 1 month)As an Accounts Receivable Analyst, I was responsible for managing the accounts receivable process, ensuring timely invoicing and collections to maintain cash flow. I analyzed customer accounts to identify discrepancies and resolved issues efficiently, contributing to a reduction in outstanding receivables. Additionally, I utilized customer service skills by answering calls daily and addressing customer inquiries, which enhanced client satisfaction and fostered positive relationships. My role also involved scheduling follow-ups for overdue accounts, demonstrating a proactive approach to collections. I maintained accurate data entry practices to ensure the integrity of financial records and utilized Monday.com for tracking progress on account
Education
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- CBachelor´sdegreeinBusinessAdministrationCENTRO DE ESTUDIOS SUPERIORES UTEGRAJan 2015 - Jan 2018 (3 years 1 month)
- BBachelor's degree in Business AdministrationApr 2015 - Aug 2018 (3 years 5 months)
- FHIghSchoolDiplomaFREEMONT HIGH SCHOOLJan 2001 - Jan 2005 (4 years 1 month)