Amy L Burns

C

Freelance

Clear path Assist

Dec 2024 - Current (1 year 5 months)

C

Store Manager

Casey's General

Feb 2023 - Dec 2024 (1 year 11 months)

As a Store Manager, I was responsible for handling books on a daily basis, logging in gas received receipts, managing lottery tickets, and overseeing production planners and cigarette counts. I conducted daily store walks to ensure the store was presentable and operating at a successful pace, while also managing inventory ordering and covering shifts when other employees called out sick. My role included preparing food, running the front register, and assisting customers with their needs. Additionally, I utilized my typing skills to efficiently draft employee annual review emails, addressing store issues and documenting employee write-ups, which contributed to maintaining a well-organized and communicative work environment.

B

Office Manager

Brown PowerCleaning-Park

Jul 2021 - Aug 2022 (1 year 2 months)

• Scheduled Appts • Collect Payments • Billed Statements • Scheduled Routes • Filled out Bank Deposits • Advertising

B

Office Manager

Belleville Termite and Pest Control-Belleville,

Nov 2019 - Jul 2021 (1 year 9 months)

• Set appointments efficiently to optimize daily operations. • Sent out statements and collected payments, ensuring accurate financial records. • Handled collections with professionalism and diligence, maintaining positive relationships with clients. • Made daily route schedules to enhance workflow and productivity. • Utilized customer service skills to manage all incoming phone calls, which included scheduling appointments and addressing client inquiries regarding services, thereby improving overall client satisfaction and communication.

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