Amit Ghildiyal

E

Territory Sales Manager

Easygorooms Hospitality PVT Ltd.

Mar 2022 - Current (4 years 5 months)

Monitor customer experiences by creating, evaluating, and improving the customer's interaction. Develop plans of action to optimize all aspects of the customer's experience. Strive to ensure customer satisfaction and boost company profits. Retain and expand existing and prospective customer relationships. Use cross selling techniques to advise and sell various banking and financial products and services to customers. Manage the total relationship with customers to optimize business results and customer satisfaction.

Relationship banking manager

HDFC Bank

Jan 2020 - Aug 2022 (2 years 8 months)

Retain and expand existing and prospective customer relationships. Use cross selling techniques to advise and sell various banking and financial products and services to customers. Manage the total relationship with customers to optimize business results and customer satisfaction. Providing financial solutions to various businesses leading them to profitability andoperational excellence. Overseeing financial activities of the business. Financial planning to achieve higher profitability for the organization.

Customer service manager

IndusInd Bank

Feb 2019 - Aug 2019 (7 months)

Monitor customer experiences by creating, evaluating, and improving the customer's interaction. Develop plans of action to optimize all aspects of the customer's experience. Strive to ensure customer satisfaction and boost company profits. Strategizing financial plan on monthly quarterly, and yearly basis, keeping an eye for long-term profitability.

Relationship officer

Innovation Group

Feb 2015 - Oct 2017 (2 years 9 months)

Acquisition of new clients. Build customer pipelines for expected business. Planning sales strategy to achieve target. Maintaining customer relations for regular business. Identify, focus and develop growth plan. •

D

Restaurant manager

Donner express

Nov 2009 - Dec 2014 (5 years 2 months)

In charge of F & B operation. Maintaining service standards. Menu planning with Executive Chef. Taking care of MIS. Planning sales strategy to achieve the budget target.

Bartender

Atlantis the Palm

Aug 2008 - Sep 2009 (1 year 2 months)

Setting the whole bar from preopening. Ordering bar supplies.. Bar inventory (supplies, perishables, liquor etc). Maintain par stock. Maintain guest relationships, solicit feedback and Satisfaction Assisting the restaurant manager to plan and organize various events

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