Ameena Butt

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Data Analyst

Dinco Pakistan

Mar 2021 - Aug 2025 (4 years 6 months)

• Developed and maintained databases to store customer information. • Collated and organized data entry documents into filing systems for easy access. • Created and maintained data entry logs to track data entry activities. • Scanned documents and saved in database to keep records of essential organizational information. • Analyzed current data records to provide detailed reports. • Updated and maintained customer information, documents and records. • Managed and organized documents for data entry tasks. • Followed data entry protocols, rules and regulations. • Used computer software to store and retrieve data.
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Customer Relations Specialist

Moblink Telecommunication And Network

Sep 2009 - Mar 2018 (8 years 7 months)

• Coordinated with dealers and distributors by delivering quality support and detailed educational information. • Reached out to customers after completed sales to suggest additional service or product purchases. • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements. • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas. • Developed and updated databases to handle customer data. • Responded to customer requests for products, services, and company information.
Telephone Operator

Standard Chartered Bank

Dec 2008 - Aug 2009 (9 months)

• Directed incoming calls to internal personnel and departments, routing to best-qualified department. • Responded to customer inquiries with patience and positivity to establish excellent first impression. • Connected callers with appropriate professional, department, or business. • Collected personal information from customers to accurately document requests. • Performed data entry operations to update database with customer responses.

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