Amanda Gordon

Jobs 0% verified

S

Customer Service Sales Agent

Spirit Airlines:

Aug 2024 - Apr 2025 (9 months)

• Book flights and sent confirmation emails. • Provide travel details, prices, bundles and itineraries. • Utilize selling techniques to promote flights, bundles, airlines credit card, airlines membership subscription and ancillaries. • Process payments and refunds. • Educate customers on airline policy, required travel documents and travel restrictions.
S

Technical Support Customer Service Advocate

Shark Ninja-

Sep 2023 - Aug 2024 (1 year)

• Guide customer through the step by step troubleshooting guidelines to resolve technical issues • Registration of products for customer and advising customers of warranty information on each item purchase. • Placing order for replacement units or parts to be repaired.
A

Customer Service Representative|

Advantage Communication Inc

Sep 2022 - Sep 2023 (1 year 1 month)

• Book reservations and sent out confirmation emails. • Utilise selling techniques to promote package, flights, hotels, cruises, insurance etc. • Provide travel information, prices and itineraries. • Advise clients of the travel requirements and travel restrictions for destinations. • Handle customer complaints or concerns. • Counsel customer on the terms and conditions of travel and cancellation penalties. • Process payments and refunds.
S

Cashier Intern

Supreme Chemicals Limited

Oct 2021 - Jun 2022 (9 months)

• Manage transactions with customers using invoices. • Collect payment whether in cash or cheque. • Filing of documents such as the records of daily sales etc, and other documents. • Using computer systems for tracking and recording daily sales. • Assisting customers by responding to inquiries and processing exchanges and refunds.

Education 0% verified

About

Detail

Timeline

Résumé