Community Management
Mar 2021 - Dec 2021 (10 months)
As a Community Manager, I am responsible for fostering a positive and engaging environment for community members. I mediate conflicts between users, answer complex questions about the community, and adapt strategies to address unforeseen events, demonstrating my strong problem-solving skills on a daily basis. Additionally, I meticulously review posts to ensure compliance with our brand guidelines and identify comments that require escalation or follow-up, showcasing my attention to detail. I also create and edit short videos for social media platforms to engage audiences and increase interaction, which involves planning visual content, selecting clips, adding captions, and optimizing videos for different formats and audiences. This video ed
