Allyssa Calderon
About
Detail
Philippines
Contact Allyssa regarding:
work
Full-time jobs
Starting at
USD3k/month
Flexible work
Starting at
USD15/hour
Résumé
Jobs
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23% verified
Intake Specialist - Property & Auto Claims verified_user Verified experienceLiveopsOct 2023 - Nov 2025 (2 years 2 months)Context: Handled FNOL (First Notice of Loss) for Property & Auto claims, creating accurate claim files and managing customer documentation. Action: Verified policy details, documented incidents, guided customers through the claims process with clear and empathetic communication, and ensured data accuracy in NextGen and internal systems. Results: Improved customer satisfaction with timely claims processing, minimized errors in claim files, and streamlined intake workflow.- Ecommerce public Remote experienceBath and Body WorksJan 2021 - Aug 2023 (2 years 8 months)Provided exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring a seamless shopping experience. Handled inbound and outbound calls to address customer concerns, process orders, and provide product recommendations. Achieved and exceeded upsell targets by leveraging strong product knowledge and persuasive communication skills.
- Healthcare Admin verified_user Verified experienceHinduja Global SolutionsAug 2019 - Dec 2020 (1 year 5 months)Context: Managed insurance verification, eligibility checks, and scheduling for dental and medical services. Action: Verified coverage, explained patient responsibilities, processed claims, and maintained email and administrative correspondence. Results: Increased patient satisfaction, improved workflow efficiency, and ensured accurate recordkeeping.
Education
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0% verified
- MMarketingMar 2014 - Jul 2018 (4 years 5 months)Bachelor of Science in Marketing with training in market research, consumer behavior analysis, brand management, digital marketing, sales strategy, and data-driven decision making. Experienced in developing marketing plans, analyzing market trends, and supporting business growth through effective communication and promotional strategies.
- Bachelor of Science in Business Administration Major in Marketing ManagementSan Pedro College of Business AdministrationJan 2014 - Jan 2018 (4 years 1 month)