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Alisson Sanabria Herrera

About

Detail

Provincia de San José, Costa Rica

Contact Alisson regarding: 
Flexible work
Starting at USD10/hour

Timeline


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Résumé


Jobs verified_user 0% verified
  • O
    Technical Support
    Optimum Cable Company
    Jun 2023 - Current (3 years 1 month)
    Technical Support Troubleshooting technical issues related to cable, internet, and telephone services. Providing remote and guided assistance for the installation, configuration, and resolution of equipment failures. Delivering customer support to identify and resolve technical concerns efficiently. Escalating complex incidents to the appropriate team for advanced resolution. Maintaining accurate records of inquiries and solutions provided. Translating and adapting relevant information for customers, ensuring clarity and understanding in communication. Keeping precise records of inquiries, solutions, and specific linguistic requirements. • Leveraged administrative assistance skills to oversee organizational tasks, ensuring the seamless do
Education verified_user 0% verified
  • Universidad Nacional de Costa Rica
    English
    Universidad Nacional de Costa Rica
    Feb 2020 - Current (6 years 5 months)
  • L
    High school graduate
    Liceo Las Esperanzas
    Feb 2015 - Jan 2019 (4 years)
  • I
    English
    Instituto Americano de Ingles
    Jan 2014 - Aug 2014 (8 months)