Alisha Madrigal
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Alisha Madrigal

Alisha Madrigal

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California, United States

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  • 9Round Kickboxing Fitness
    Cardio Kickboxing Instructor/ Head Trainer
    9Round Kickboxing Fitness
    Mar 2017 - Jun 2019 (2 years 4 months)
    Led training and onboarding support for new hires, contributing to a positive candidate experience and smooth integration into the team. Wrote the schedule for each member of the team. Assisted with HR-related tasks, maintained personnel records, and provided ongoing coaching and mentorship to drive team performance and retention. Utilized process documentation, cross-functional communication, and performance tracking to support organizational goals.
  • Banfield Pet Hospital
    Veterinary Assistant and Receptionist
    Banfield Pet Hospital
    Jan 2015 - Jan 2017 (2 years 1 month)
    Provided administrative and operational support, managing sensitive data and maintaining compliance with confidentiality standards. Delivered high-quality customer service, supporting patient intake and documentation in a fast-paced environment. Demonstrated attention to detail, multitasking, and process improvement in daily operation
  • Stitch Fix
    Stylist
    Stitch Fix
    Jan 2013 - Sep 2014 (1 year 9 months)
    Delivered tailored recommendations and managed client communications to drive satisfaction and engagement. Maintained detailed digital records, demonstrating strong documentation and organizational skills. Supported process improvement initiatives and contributed to a positive virtual team environment.
  • Comcast
    Advanced Services Repairs Representative
    Comcast
    Apr 2011 - Jul 2012 (1 year 4 months)
    Resolved customer inquiries and technical issues via phone, utilizing problem-solving and customer relationship management skills. Documented account updates, scheduled appointments, and ensured a positive client experience throughout the support process. Demonstrated adaptability, multitasking, and communication proficiency in a high-volume setting.
  • F
    Data Entry (Temp Position)
    FIREMAN'S FUND INSURANCE COMPANY
    Sep 2010 - Dec 2010 (4 months)
    Entered and maintained business data with accuracy and attention to detail, supporting data integrity and compliance. Managed confidential information and contributed to process efficiency through reliable record keeping. Demonstrated strong organizational and time management skills in a deadline-driven environment.
  • iHop
    Server
    iHop
    Oct 2008 - Jul 2011 (2 years 10 months)
    Waited tables, resolved billing disputes, trained new hires