Aline Ferreira Business Intelligence | Data Engineer | Power BI | DAX | SQL |

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Junior BI Analyst

WHO.

Dec 2022 - Aug 2024 (1 year 9 months)

• Data collection and analysis from various sources to identify relevant patterns and trends. • Development of interactive reports and dashboards using Power BI. • Data manipulation and transformation using SQL skills in SQL Server Management. Support in strategic decision-making by providing data-based insights and recommendations. • Monitoring performance metrics and identifying opportunities for improvement.

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Mid level Data Engineer

Tata Consultancy Services Brasil

Oct 2022 - Current (3 years 7 months)

• Creation and optimization of SQL views using Amazon Athena and Redshift. • Ensuring data consistency, performance, and governance. • Collaboration with cross-functional teams in an agile environment • Data Engineering for Business Intelligence projects

Planning Assistant

Hotmart

Nov 2020 - Oct 2022 (2 years)

• Analysis of performance metrics and identification of areas for improvement. • Development of Zendesk-based support strategies to enhance the customer support experience. • Monitoring and optimizing processes to increase operational efficiency. • Collaboration with internal teams to ensure consistency in the customer experience. • Implementation of tools and technologies to improve customer support. • Extraction and consolidation of information for internal demands.

Market Researcher

Freelancer

Jan 2016 - Aug 2018 (2 years 8 months)

• Plan and design qualitative and quantitative research studies to meet client needs. • Collect data through questionnaires, interviews, focus groups, and other research techniques. • Conduct statistical analyses and interpretation of the collected data. • Generate reports and presentations that summarize research findings in a clear and concise manner. • Provide insights and recommendations based on research results to support client's strategic decisions. • Ensure the quality and accuracy of collected data and research outcomes.

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Woodworker

Jan 2016 - Nov 2020 (4 years 11 months)

• Handcrafted production of wooden decoration items, accessories, and children's toys. Customer service, social media maintenance, and sales management. • Creation of the sales website. • Participation in craft fairs.

Aline Ferreira

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