Alfonso Zavala

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SFCC Tech Lead

Solu

May 2024 - Current (1 year 5 months)

As Tech Lead at Solu, I manage a cross-functional team of 7 members (4 developers, 2 QA, 1 PM) maintaining and enhancing e-commerce platforms across LATAM, including Under Armour Argentina, New Balance Argentina, Tiendas Landmark Argentina, Pastelerías Lety Monterrey, Pan American Energy Argentina, and Rotter & Krauss Chile. I am responsible for overseeing CI/CD processes, addressing critical production issues, and implementing robust technical solutions for new features and functionalities. My role involves technical mentoring, code reviews, PR approvals, and technical refinement of tickets while proposing architectural improvements. I ensure close collaboration with clients to align objectives, manage expectations, and ensure satisfaction

B2C eComm Lead

L’Oréal

Dec 2023 - Aug 2024 (9 months)

In my capacity as the technical lead and coordinator for YSL Mexico and YSL Brazil e-commerce site launches, I managed vendor and brand teams across Brazil and Mexico, emphasizing timely and precise site rollouts. Utilizing Salesforce Commerce Cloud and Marketing Cloud, integrated with SAP, my goal was to minimize errors and ensure peak performance. My duties spanned the full project lifecycle, promoting effective communication and applying agile methodologies to optimize site functions and user experience in the Canada & LATAM markets. Additionally, I maintained continuous communication and collaboration with various clients (brands) to ensure that all their requirements, concerns, and questions were addressed in the best possible manner,

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Salesforce Manager & Project Manager

Strategy & Technology Group

Apr 2023 - Aug 2023 (5 months)

* In charge of a team of 10 developers, including 3 technical leads, leading salesforce projects. * Client negotiation to initiate and manage salesforce projects. * Risk mitigation planning. * Project planning. * Salesforce architecture and project proposals. * Timeline planning and timelines management. * SCRUM and agile methodologies implementation and management. * Suggested an internal application to manage timecards and PTO/Sick Day requests. * Created the User Interface and a design system from scratch in Figma, always looking for simplicity and the best User Experience possible. * Selected and interviewed people to assign to teams, team research, and team management. * Managed and supervised 4 teams, of 10 talented professionals each

Software Engineer II

F5 Networks

Oct 2022 - Current (3 years)

* Lead Developer for the DevCentral Community, a community-oriented platform to get help and support for F5 products and solutions. * Design new functionalities and components for the community. * In charge of a technology migration from Lithium Freemarker to React-GraphQL technologies. * Rest API design for managing and implementing new services. * Created a React Library for sharing React components across multiple F5 teams. * Created an external CRM service for managing content for a “How Do I” functionality that is going to be used across many F5 teams. * Developed and learned Lithium technologies such as LIQL v1 & v2, Freemarker, Khroros Community Platform, and Aurora Platform. * Risk analysis and bug fixing. * Team col

Salesforce Commerce Cloud Developer

NTT Data

Apr 2022 - May 2023 (1 year 2 months)

* Assigned to the Growth team, a team in charge of any development that interacts with the final user. * Implemented a new Coupon System for the e-commerce site, ensuring a better interaction between the final user and the site, and managing campaigns more efficiently. * Developed the entire redesign of the new header, horizontal, and hamburger menu, increasing user experience and reducing the amount of effort and clicks a user had to make to go to a certain part of the site. * Modified the filter/sort functionality to add more functions and extend capabilities, increasing user experience and PLP management. * Managed and created content assets and content slots, ensuring seamless content delivery and enabling efficient content mana

Project Manager & Software Engineer

The Functionary

Apr 2022 - Aug 2022 (5 months)

* Proposed an internal application to manage payroll files and other employee-related files. * Software Architecture proposal using MERN stack in a monolith architecture to guarantee an amazing performance and simplicity. * Participated in the development process in both backend, with REST API creation, and frontend, with React components. * Project management and team building activities for a team of 8 skilled developers. * Client negotiation and interaction through calls, meetings, and emails. * DevOps management to improve development and deployment processes

Salesforce Commerce Cloud Developer

The Functionary

Oct 2021 - Apr 2022 (7 months)

* Worked on The Functionary e-commerce projects for their clients. * Content asset configuration, creation, and modification to manage content in an effective way. * Modified and created Salesforce components to enhance functionalities and fix issues. * Configured Einstein to improve search indexes and search-related functionalities. * Configured campaigns and coupons. * Maintained constant communication with various stakeholders to gather requirements, resolve queries, and provide project support, which enhanced customer service and ensured project alignment with client expectations.

Javascript engineer

The Functionary

Oct 2021 - Jun 2022 (9 months)

- Developed software solutions using JavaScript and maintained e-commerce sites utilizing SFR/site-genesis Salesforce architecture. - Engaged in direct communication with stakeholders to gather requirements, track project progress, and conduct review sessions, ensuring alignment with business objectives and enhancing overall project delivery. - Utilized customer service skills to effectively communicate with various stakeholders, facilitating requirement gathering and project tracking, which contributed to improved project outcomes and stakeholder satisfaction.

B2C Commerce Developer Trainee

The Functionary

Aug 2021 - Oct 2021 (3 months)

* Took a 4-week Salesforce Commerce Cloud training program, with site genesis and SFRA architectures and all the Commerce Cloud concepts. * Demonstrated proficiency and dedication in Salesforce Commerce Cloud technology * Achieved Salesforce B2C Commerce Cloud Developer certification with satisfaction.

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Frontend Web Developer (Contract)

M&G

Nov 2020 - Jan 2021 (3 months)

- Designed and developed the interface for the e-commerce site of a clothing store, utilizing HTML5, CSS, SASS, and JavaScript technologies to create an engaging user experience. - Managed client negotiations, recognizing that the look and feel of the site significantly impacted customer satisfaction, which required me to maintain direct communication throughout the project to ensure alignment with client expectations.

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Software Engineer

Asterdots

Nov 2019 - Nov 2021 (2 years 1 month)

* Developed technology projects for the University of Guanajuato. * Researched and negotiated projects for third-party clients, serving as the primary liaison between the client and the consulting firm. * Frontend development using JavaScript-based technologies such as React and Next.js, Firebase, Redux, and frontend technologies such as Figma, CSS, SASS, HTML5, etc. * Project management and risk mitigation planning, ensuring that all client needs were met through effective communication and negotiation strategies. Additionally, provided exceptional customer service by actively engaging in negotiations with clients, closely monitoring project requirements, and ensuring their needs were addressed throughout the project lifecycle.

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Head Designer

Asterdots

Aug 2018 - Nov 2019 (1 year 4 months)

* Led the video editing process for tutorials and courses focused on technology, ensuring high-quality content delivery. * Suggested course planning and developed scripts to enhance educational effectiveness. * Executed image editing tasks to create visually appealing materials that align with branding guidelines. * Collaborated with the design and marketing teams to ensure cohesive branding strategies, while also engaging with clients to follow up on project requirements and briefings, thereby enhancing overall service delivery and client satisfaction.

Alfonso Zavala

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