Operations and bookings
Cocotravel S.A.S. Travel Agency
Sep 2022 - Current (3 years 10 months)
• Managed all booking operations with tour providers, ensuring smooth and efficient reservations for diverse clientele.
• Negotiated rates and terms with suppliers for each group, optimizing costs and maximizing value.
• Proactively sourced, visited, and evaluated new hotel suppliers, fostering strong relationships and expanding our portfolio.
• Selected and assigned guides based on the specific needs and preferences of each group, ensuring exceptional guest experiences.
• Processed and submitted invoices and expenses accurately to accounting, maintaining diligent budget and invoice management.
• Provided vigilant monitoring of each group throughout their tours, adeptly managing and resolving any incidents that arose.
• Leveraged customer r
