Alejandro Morales

Sales Activations Manager

ActiveCampaign

Jun 2024 - Oct 2025 (1 year 5 months)

Led a team of Activation Specialists managing inbound prospects via chat and Zendesk tickets. Oversaw discovery sessions to qualify leads and determine the best conversion path, from self-closure to Account Executive handoff. Leveraged AI tools to enhance personalization, improve communication strategies, and coach the team for more effective customer engagement and higher conversion rates.

B2B SALES SUPERVISOR

TD SYNNEX

Feb 2023 - Dec 2023 (11 months)

Led and motivated a B2B sales team at TD Synnex focused on the Samsung business unit. Developed and executed sales strategies to expand market presence. Oversaw team development, performance analysis, and sales planning to drive growth and strengthen client relationships.

DEBT ENROLLMENT SPECIALIST

Soldi Enterprises

Aug 2022 - Feb 2023 (7 months)

Prospected and engaged small and medium business owners with existing Merchant Cash Advances. Conducted detailed fnancial assessments to evaluate loan terms and repayment status, delivering customized solutions and persuasive quotes that helped clients reduce outstanding balances and lower monthly payments.

SALES SUPERVISOR

Valor Global

Feb 2022 - May 2022 (4 months)

Managed a team of 20 sales representatives selling energy products across the U.S. Oversaw end-to-end hiring, training, and coaching processes while designing competitive compensation and bonus structures.

C

SALES MANAGER

CMS Inc.

Aug 2014 - Dec 2021 (7 years 5 months)

Progressed from Appointment Setter to Account Manager and ultimately Sales Manager, demonstrating rapid growth and leadership excellence. Revitalized the team's sales approach through innovative and persuasive pitching strategies adopted company-wide. Recruited, trained, and managed sales professionals across six countries, mentoring teams on multiple projects to consistently exceed performance goals.

C

COLLECTOR-CUSTOMER SERVICE SUPERVISOR

Client Services, Inc

Feb 2011 - Jul 2014 (3 years 6 months)

Built and led a customer service team from the ground up at Client Services Inc. Recruited, trained, and coached staff to deliver exceptional client support. Managed schedules, identifed development needs, and implemented performance improvement plans.

Alejandro Morales

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