Alejandra Cajo Alvezmilho

Jobs 0% verified

Customer Service Agent

Teleperformance

Jan 2024 - Jan 2025 (1 year 1 month)

As a Customer Service Agent, I provided comprehensive support for health insurance-related services, effectively handling inquiries, complaints, and problem resolution. I utilized CRM systems and tools, including HubSpot, for efficient customer management, ensuring a seamless experience for clients. My role required clear communication in English to assist international customers, which was enhanced by my previous experience at Teleperformance. There, I developed strong communication skills, patience, and the ability to manage stressful situations, allowing me to remain calm and attentive when challenges arose. This background instilled in me the importance of empathy and understanding different perspectives, enabling me to guide frustrated
atención al ciente

Konecta

Apr 2023 - Feb 2025 (1 year 11 months)
G

asesor de ventas

GSS Covisian Group

Feb 2023 - Feb 2025 (2 years 1 month)
atención al cliente

MDY Contact Center

Jan 2022 - Current (4 years 4 months)

Education 0% verified

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