Operations Executive
Setours Handcrafted Journeys
Jul 2018 - Oct 2020 (2 years 4 months)
Overall review of argentinian itineraries; scheduling and reconfirmation of suppliers; control of settlements; on-call cell phone and traffic desk, coordination with hotels; logistics of events and gifts for VIP pax; local assistance, attention to detail; strategic choice of the most appropriate staff for each client/user. Part of the operational team and management of groups of Australian seniors visiting Antarctica and making hub in Buenos Aires, which involves various logistical tasks, agenda management, production of stationery, permanent checking of flights, control of
timing and contingencies, work under pressure and quick response capacity. Planning and management of online training through different platforms (Teams, Meet, Zoom).