Alan Gil Wong

Alan Gil Wong

About

Detail

Baja California, Mexico
Contact Alan regarding: 
work
Full-time jobs
Starting at USD2k/month

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • S
    Customer Service
    Simply Dental Clinic
    Apr 2024 - Sep 2024 (6 months)
  • Redial BPO
    Soaren Verifications
    Redial BPO
    Mar 2023 - Nov 2024 (1 year 9 months)
  • Trisource BPO
    ADT Solar Panels
    Trisource BPO
    May 2022 - Feb 2023 (10 months)
  • Trisource BPO
    PartsGeek Auto Parts
    Trisource BPO
    May 2021 - Feb 2023 (1 year 10 months)
  • Telvista
    AT&T Tech Support
    Telvista
    Apr 2009 - Dec 2013 (4 years 9 months)
    As an AT&T Tech Support representative, I provided exceptional customer service by troubleshooting technical issues and guiding customers through product features. I effectively communicated with clients to resolve their concerns, ensuring a high level of satisfaction. In addition to my primary role in tech support, I also engaged in sales activities, promoting and selling internet packages, computers, televisions, and phones, which contributed to the overall success of the team. This dual focus on customer service and sales allowed me to enhance customer experiences while driving revenue through the sale of phone plans and related products.