I am a customer-focused and detail-oriented professional with experience in Account Management, Customer Support, and Administrative Support. As an Account Executive at EdoMatch, I helped clients identify their needs, presented tailored solutions, and built strong customer relationships. I also provided administrative support by coordinating schedules, managing documents, organizing meetings, preparing reports, and ensuring smooth day-to-day operations. I am fluent in both French and English, enabling me to communicate effectively with clients, partners, and multicultural teams. I am proficient in Microsoft Office, Google Workspace, HubSpot CRM, and Monday.com. I am proactive, organized, and thrive in fast-paced environments where communication, teamwork, and efficiency are essential.