Afra Abrar

Afra Abrar

About

Detail

Technical Recruiter| Human Resources| Customer Service| Chat Support| Virtual Assistant
Punjab, Pakistan

Contact Afra regarding: 

work
Full-time jobs
Starting at USD3K/month
Flexible work
Starting at USD15/hour
person_search
Finding candidates
connect_without_contact
Finding mentors
Finding co-founders
groups
Networking

Timeline


work
Job
school
Education
folder
Project

Résumé


Jobs verified_user 0% verified
  • W
    Women in tech Mentor
    WOMEN IN TECH Global Movement
    Jun 2023 - Current (2 years)
    Offering Business Consulting Services to get a kick start to your business, no matter what stage you are at!
  • P
    Human Resources Business Partner
    Paragon Europe
    Aug 2022 - Nov 2022 (4 months)
  • I
    HRBP
    Ipackaging
    Mar 2020 - Sep 2020 (7 months)
  • G
    Head of Business Development
    Global Custom Packaging
    Mar 2020 - Sep 2020 (7 months)
  • i
    Head of Operations
    iPackaging Solution PrintingPackaging Co Ltd
    Mar 2020 - Sep 2020 (7 months)
  • S
    Founder
    Sonic Tech
    Apr 2019 - Current (6 years 2 months)
  • FasterCapital
    Business Mentor
    FasterCapital
    Jan 2019 - Current (6 years 5 months)
    https://fastercapital.com/mentor/afra-abrar.html
  • A
    Human Resources Business Partner
    Allied BPO
    Mar 2018 - Sep 2019 (1 year 7 months)
  • A
    Human Resources Business Partner
    Allied BPO
    Mar 2018 - Sep 2019 (1 year 7 months)
  • T
    Coordinator - Biometric System
    TRG The Resource Group
    Aug 2015 - Sep 2016 (1 year 2 months)
    • Designed and built an in-house bio-metric system with the coordination with software development department. • Successfully deployed bio-metric system and added 600+ employees from 3 office branches in Lahore, Karachi and Islamabad.
  • R
    Business Mentor
    Relliks Systems
    Jul 2015 - Oct 2015 (4 months)
    Helped bring the Technical idea to life. Helped build a website. Helped gain the first technical customer. Worked as a business developer as a part of mentor-ship. Incubated the start-up for 4 months.
  • R
    Business Mentor
    Relliks Systems
    Jul 2015 - Oct 2015 (4 months)
    Helped bring the Technical idea to life. Helped build a website. Helped gain the first technical customer. Worked as a business developer as a part of mentor-ship. Incubated the start-up for 4 months.
  • LG Electronics
    Key Account Manager
    LG Electronics
    Mar 2015 - May 2015 (3 months)
  • T
    Client Services Manager
    TRG The Resource Group
    Mar 2015 - May 2017 (2 years 3 months)
    • Operated as the lead point of contact for any and all matters specific to my company’s customers • Handled 35 Businesses Private and Government sector. • Analyzed, Forecasted and tracked key account metrics, wetted contracts, managed billing, provided telephony solutions, UAN/toll-free, telephone mapping, website, software, CRM/CCMS solutions, operations for inbound and outbound calls/SMS/chat support. • Identified and helped grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • P
    Key Account Manager
    Punjab Information Technology Board
    Mar 2015 - Dec 2015 (10 months)
    Managed 21 Project Accounts for PITB as below: 1. Zimmaydar Shehri 2. Punjab Land Development Co 3. Provincial Disaster Management Authority 4. Model Police Station 5. Overseas Pakistani Commission 6. Excise and Taxation 7. Punjab Health Line 8. Local and City District Government 9. Board of Revenue 10. Facilitation Center 11. Wheat procurement 12. Live Stock Department 13. Information Technology University 14. Board of Intermediate and Secondary Education 15. Online College Admission Services 16. PM Youth Program 17. Hajj Helpline 18. Water and Sanitation Authority 19. Metro Bus Service 20. Lahore High Court 21. Citizen Feedback Monitoring Program (CFMP)
  • U
    Sub-Examinar
    University of Management and Technology UMT
    Mar 2015 - Jun 2016 (1 year 4 months)
  • LG Electronics
    Key Account Manager
    LG Electronics
    Mar 2015 - May 2015 (3 months)
  • C
    Founder
    Choices Online Store
    Mar 2015 - Current (10 years 3 months)
    Choices provides a combo! Choices will make it possible to get everything under one roof with the ease of staying at home, saving time, money and effort.
  • L
    Key Account Manager
    Lahore Waste Managment Co
    Mar 2015 - May 2017 (2 years 3 months)
  • C
    Founder
    Choices Online Store
    Mar 2015 - Current (10 years 3 months)
    Choices provides a combo! Choices will make it possible to get everything under one roof with the ease of staying at home, saving time, money and effort.
  • N
    Account Relationship Manager
    Nestl
    Mar 2015 - May 2017 (2 years 3 months)
    CCMS ENGAGE: Provided by client and used in the replacement of CCMS. NESTLE Portal: Includes price list and FAQs of all NESTLE products. NESTLE CMS SMS Sending Feature Bulk SMS
  • P
    Account Manager
    Punjab Commission on the Status of Women
    Mar 2015 - May 2017 (2 years 3 months)
  • P
    Key Account Manager
    Punjab Information Technology Board
    Mar 2015 - Dec 2015 (10 months)
    Managed 21 Project Accounts for PITB as below: 1. Zimmaydar Shehri 2. Punjab Land Development Co 3. Provincial Disaster Management Authority 4. Model Police Station 5. Overseas Pakistani Commission 6. Excise and Taxation 7. Punjab Health Line 8. Local and City District Government 9. Board of Revenue 10. Facilitation Center 11. Wheat procurement 12. Live Stock Department 13. Information Technology University 14. Board of Intermediate and Secondary Education 15. Online College Admission Services 16. PM Youth Program 17. Hajj Helpline 18. Water and Sanitation Authority 19. Metro Bus Service 20. Lahore High Court 21. Citizen Feedback Monitoring Program (CFMP)
  • T
    Coordinator - IT Service Delivery
    TRG The Resource Group
    Mar 2015 - Aug 2016 (1 year 6 months)
    • Building a personal relationship with key client staff • Successful service delivery - SLA achievement and high level of customer satisfaction • Monitoring overall performance of services • Good communication around issues and opportunities – get things done, make things happen • Collaborating with senior management on client account management and growth • Ensuring operations teams are aware of changes and are prepared • Building service reports • Service reporting and sponsoring service delivery meetings • Pulling in additional resources when needed e.g. specialist teams or people for specific issues/opportunities • Removing all obstacles to customer satisfaction and / or financial performance • Communicating across organisational bound
  • I
    Operations Supervisor
    IBEX Global
    Oct 2014 - Dec 2014 (3 months)
    • Supervised medical insurance annual election period operating process and increase efficiency of workers for various growth oriented programs. • Provided training to all telesales representatives. • Provided day-end campaign analysis through regular reports, performance audit per representative. • Recommended ways to improve efficiency and reduce costs. • Ensured compliance with applicable laws and company policies
  • Upwork
    Professional Freelancer
    Upwork
    Jan 2014 - Current (11 years 5 months)
  • M
    Human Resources Manager
    Mezzi Marketing
    Sep 2013 - Sep 2014 (1 year 1 month)
    ● Managed the Human Resource team to deliver comprehensive HR services to the business. ● Took care of Employee Relations, Performance Management, Learning & Development, Training, Recruitment & retention and HR budgets. ● Provided reward advice and support employees on company benefits. ● Implemented and ensured all company policies and procedures are up to date in line with current employment law keeping line managers in loop ● Crafted of business and people solutions. ● Managed 50 employees.
  • M
    Business Development Manager
    Mezzi Marketing
    Sep 2013 - Sep 2014 (1 year 1 month)
    ● Initiated marketing strategies to influence the market. ● Managed proposal development process and maintained the time-lines for the proposal teams. ● Drafted proposals based on team meetings and discussions while maintaining Business Development databases. ● Supported marketing activities. ● Gained many law firms, real estate business from US market.
Education verified_user 0% verified
  • P
    Bachelor of Business Administration - BBA, Business Management
    PEARSON COLLEGE LONDON
    Jan 2012 - May 2015 (3 years 5 months)
    Business Management
  • University of Cambridge
    A levels, Business Studies
    University of Cambridge
    Jan 2010 - Dec 2012 (3 years)
    Examination centre: Pepperdine School Network
  • University of Cambridge
    A'levels, Pre-Medicine/Pre-Medical Studies and Pre-engineering
    University of Cambridge
    Jan 2009 - Dec 2011 (3 years)
  • University of Cambridge
    O'levels, Pre-Medicine/Pre-Medical Studies
    University of Cambridge
    Jan 2005 - Dec 2008 (4 years)
    Skills: Interpersonal Communication
Projects verified_user 0% verified
  • C
    Careem
    Jan 2016 - May 2017 (1 year 5 months)
    Careem is a chaffeur driven car booking service that offers convenient, reliable and comfortable travel every time. You can book via our mobile app, online, or call our 24/7 friendly customer service team. You can keep track of your request in real-time, pay by credit cards on your file or project codes if you are a corporate user, or choose to pay cash. You can also rate your ride and view account history online. All cars on our platform are well maintained Our drivers are highly trained and professionally licensed by their local regulator We personally inspect all cars and interview all drivers
  • L
    Lahore Waste Management Company (LWMC)
    Mar 2015 - May 2017 (2 years 3 months)
    Making haste to clean waste At Lahore Waste Management Company, we feel and care about the city we live in. Besides performing operational duties to maintain cleanliness in Lahore, we are spreading the word to involve communities and make them own the Clean Lahore motto so that we leave this city to future generations in a better shape than we were given it. Committed to turn Lahore into one of the cleanest cities on world’s map, we have introduced an efficient, improved and integrated SWM system that can cater the growing population’s requirements. In doing so, we are also trying to contribute to a sustainable SWM system by: • Encouraging communities to reduce waste at source • Increasing public private partnership for customer friendl