Adrian Olivera

Adrian Olivera

About

Detail

IT recruiter LATAM at Turing.com
Buenos Aires, Argentina

Contact Adrian regarding: 
work
Full-time jobs
Starting at USD1.9k/month
Flexible work
Starting at USD10/hour
person_search
Finding candidates
connect_without_contact
Finding mentors
Finding co-founders
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Turing.com
    IT recruiter LATAM
    Turing.com
    Dec 2021 - Apr 2025 (3 years 5 months)
    - Screening and shortlisting the best talent pool using internal tools and database as per the job requirements. - Checking and matching the requirements, making sure that the profile shortlisted is available, their Notice period is defined (availability) also verifying rates if the talent profile is not updated for 1-2 months or more. - Headhunting for niche requirements and skills sets. Internal Communication and Stakeholder Management. Stand-up Calls with the enterprise sales teams to make sure everything is running smoothly
  • SupportYourApp
    Anti-money laundering analyst
    SupportYourApp
    Apr 2021 - Dec 2021 (9 months)
    - Ensure efficient identification and monitoring of activities and transactions considered suspicious. - Ensure timely and efficient reporting of transactions considered suspicious Daily assessment of SWIFT and AML reports relating to potentially suspicious activity Stay current with money laundering and terrorist financing behaviors, issues, policies.
  • Cielo Talent
    Technical recruiter LATAM/US
    Cielo Talent
    Aug 2020 - Dec 2021 (1 year 5 months)
    - Meet with Human Resources to have a full-scale understanding of hiring needs and available positions within the company Actively work toward building a diverse and qualified tech team to support the organization. - Participate in meetings with hiring managers to determine vacant tech-related positions and the preferred attributes for potential hires. - Using standardized screening techniques, Assess the skills, qualifications and experience of hopeful candidates. Conduct preliminary interviews with recruits to gauge interest, personality and salary requirements Provide feedback to management about details regarding applications Ensure proper onboarding for new hires and the necessary paperwork is completed promptly and accurately
  • TheFork, a TripAdvisor company
    Customer care specialist Brazil / Australia
    TheFork, a TripAdvisor company
    Sep 2019 - Aug 2020 (1 year)
    - Handle incoming requests via phone, email and chat. - Provide technical support, related to The Fork's Software and Apps for both B2B and B2C customers. - Give guidance on the daily usage of the software's that we provide to both restaurants and end-users.
  • Cloudbeds
    Customer Coach
    Cloudbeds
    Jan 2019 - Aug 2019 (8 months)
    - Assist and support our existing customers (hotel properties) daily in the use of our software in both English and Spanish. - Follow up with new accounts and assist with the implementation process. - Answer product and service questions via email ticketing system (zendesk). Help create new tutorials as needed by contributing content to the database of support articles.
  • Quintessentially
    Senior Lifestyle Manager
    Quintessentially
    Sep 2017 - Jan 2019 (1 year 5 months)
    * Anticipates customers' needs in advance, ensuring a personalized and proactive approach to lifestyle management. * Stays abreast of the hottest trends, allowing for tailored recommendations that resonate with clients' preferences. * Understands your goals, whether you prefer a low-key yet luxurious lifestyle or thrive in the energy of the jet set. * Takes care of customers' needs, big and small, from planning a months-long vacation to suggesting a standing appointment at the best spa in your hometown. Additionally, managed social media outreach to engage with top-tier clients, reinforcing the premium service experience and enhancing customer satisfaction through dedicated lifestyle management.
  • H
    Front Desk Manager
    Hotel Unique Collection
    Aug 2016 - Sep 2017 (1 year 2 months)
    Front desk, OTAs management, billing, housekeeping scheduling.
  • H
    Front Desk Receptionist
    Hostel Fiesta
    Feb 2015 - Jun 2016 (1 year 5 months)
    To ensure that all hostel spaces are neat and clean To assure excellent guest service To assist all hostel departments in working together Clean common spaces and or rooms as assigned Complete all assigned tasks as outlined on shift checklists Inventory Daily Supplies Report any maintenance issues that come to your attention Coordinate any food and beverage presentations as necessary for breakfast, dinners or other special events Respond quickly to guest requests in a timely, friendly and efficient manner (15 min max.) and follow-up to ensure guest satisfaction
  • T
    Senior Account Manager
    Travelocity Business
    Feb 2008 - Apr 2014 (6 years 3 months)
    Managed over 20 corporate accounts, including startups, that trusted their travel management service to Travelocity Business. My main responsibilities were: * Supporting the corporate online booking tool for the various accounts in our portfolio * Updating, maintaining, and configuring the booking tool (powered by GetThere®) * Diagnosing and troubleshooting any problem or bug in the system escalated * Delivery of training for the new travel administrators (via Webex) * Diagnosing pricing, ticketing, and exchange issues utilizing Sabre for Windows®/Sabre Red® tools * Updating the accounts' database accordingly * Quality assurance and testing of the booking tool * Creating banners and customizable messaging with JavaScript and
  • Sabre Holdings
    ACD operations analyst
    Sabre Holdings
    Dec 2004 - Feb 2008 (3 years 3 months)
    *Managing, coaching and constantly motivating the call center's staff in order to reach the daily/monthly service levels. *Sourcing, interviewing and filtering candidates for technical and non-technical positions. *Conducting online assessments and providing feedback to the hiring managers *PBX/ACD systems (i.e. workforce management system, etc.)
  • Sabre Holdings
    Software support agent
    Sabre Holdings
    May 2004 - Dec 2004 (8 months)
    *Provided help desk support to travel agents across North America and Central America, addressing inquiries and issues related to Sabre software, including pricing, ticketing, EPR creation, password changes, exchanges, TJR, and back office fulfillment. *Conducted installation and training sessions to ensure effective software utilization. *Utilized Microsoft 365 tools to enhance communication and documentation processes. *Engaged in social media outreach to stay informed about the latest global travel trends, which allowed for better support and insights for national and premium travel agencies like CWT.
  • Zonamerica
    Customer service agent
    Zonamerica
    Oct 2003 - May 2004 (8 months)
    Internal customers support via email/chat/incoming calls *Problem solving oriented * Microsoft 365 *Use of IBM AS/400 software for tracking customers' service requests
Education verified_user 0% verified
  • LinkedIn
    Recruiting foundations: recruiting for in-house recruiters
    LinkedIn
    Feb 2023
  • E
    EFSET English Certificate 72/100 (C2 Advanced)
    EF Standard English Test (EF SET)
    Sep 2021
  • UTU
    Communications, Public Relations, Advertising, and Applied Communication
    UTU
    Jan 2013 - Jan 2015 (2 years 1 month)
  • U
    Marketing analyst, Business, Management, Marketing, and Related Support Services
    UTU , Uruguay
    Jan 2012
  • C
    CTA (certified travel associate)
    Dec 2010
  • T
    Master of Management
    The Travel Institute
    Jan 2010