Adriana Mayorga Delgado

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Remote – Admissions Advisor

Barcelona Technology School (BTS)

Feb 2023 - Current (3 years 5 months)

Managed and supported international applicants from initial inquiry through to enrollment. Coordinated the admissions process for master's and postgraduate programs in digital fields.
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Agency Sales Manager

IMPORTADORA IMMAKA S.A.

Nov 2021 - Apr 2022 (6 months)

As an Agency Sales Manager, I developed and implemented effective sales strategies to meet agency goals, leading teams to success while providing comprehensive training and tracking key performance indicators to ensure optimal performance. I handled client relationship management with a focus on building strong partnerships. Additionally, I utilized chat support through an app called Cloud Chat, where I provided assistance to customers via Facebook chats, enhancing our customer service capabilities and fostering better communication with clients.
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Owner & Manager

Samai Restobar

Nov 2019 - Sep 2021 (1 year 11 months)

Founded and operated a full-service restaurant, including catering. Managed staff, supply chain, and customer experience.
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Customer Services Specialist

AVIS Ecuador – Mareauto S.A.

Jul 2013 - Nov 2019 (6 years 5 months)

Managed reservations and contracts for national and international clients, delivering exceptional customer service and effective problem resolution. Coordinated replacement vehicle logistics and utilized digital platforms such as SIAT, Wizard, and PureCloud to enhance service efficiency. Additionally, leveraged sales skills to close deals for walk-in customers, facilitating car rentals and additional services, while employing CRM tools to streamline the sales process and improve customer interactions.

Education 0% verified

Adriana Mayorga Delgado

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