Adriana Mayorga Delgado

Adriana Mayorga Delgado

About

Detail

Customer Success and Sales Professional
Cuenca, Azuay, Ecuador
Contact Adriana regarding: 
work
Full-time jobs
Starting at USD1.25k/month
Flexible work
Starting at USD12/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • B
    Remote – Admissions Advisor
    Barcelona Technology School (BTS)
    Feb 2023 - Current (3 years 7 months)
    Managed and supported international applicants from initial inquiry through to enrollment. Coordinated the admissions process for master's and postgraduate programs in digital fields. Utilized cold emailing to reach out to prospective applicants and partners.
  • I
    Agency Sales Manager
    IMPORTADORA IMMAKA S.A.
    Nov 2021 - Apr 2022 (6 months)
    As an Agency Sales Manager, I developed and implemented effective sales strategies to meet agency goals, leading teams to success while providing comprehensive training and tracking key performance indicators to ensure optimal performance. I handled client relationship management with a focus on building strong partnerships. I leveraged over 8 years of experience in sales across diverse sectors to execute consultative sales, manage sales funnels, and provide business advisory. I managed high-ticket sales ranging from 5K USD to over 20K USD, ensuring rigorous sales follow-up. Additionally, I utilized chat support through an app called Cloud Chat, where I provided assistance to customers via Facebook chats, enhancing our customer service capa
  • S
    Owner & Manager
    Samai Restobar
    Nov 2019 - Sep 2021 (1 year 11 months)
    Founded and operated a full-service restaurant, including catering. Managed staff, supply chain, and customer experience.
  • A
    Customer Services Specialist
    AVIS Ecuador – Mareauto S.A.
    Jul 2013 - Nov 2019 (6 years 5 months)
    Managed reservations and contracts for national and international clients, delivering exceptional customer service and effective problem resolution. Coordinated replacement vehicle logistics and utilized digital platforms such as SIAT, Wizard, and PureCloud to enhance service efficiency. Additionally, leveraged sales skills to close deals for walk-in customers, facilitating car rentals and additional services, while employing CRM tools to streamline the sales process and improve customer interactions. Utilized cold emailing for car rental vacation outreach.
Education verified_user 0% verified
  • Codecademy
    Building Customer Relationships in a Virtual Environment
    Codecademy
    May 2025
    I've learned how to build real connections even when you're not physically in the same place. For me, that means being empathetic, communicating clearly, staying responsive, and using digital tools effectively. When you work remotely, you don't have all the face-to-face cues, so you have to be more intentional about building trust and making people feel heard and supported.
  • Codecademy
    Introducción al Diseño UI y UX
    Codecademy
    May 2025
  • Escuela Superior Politécnica del Litoral
    Bachelor's Degree in Tourism
    Escuela Superior Politécnica del Litoral
    Apr 2011 - Mar 2018 (7 years)