Customer service representative
MOADOP GLOBAL LIMITED
May 2023 - Current (3 years 2 months)
- Demonstrated strong problem-solving skills, patience, clear communication, persuasion, and empathy in all customer interactions.
- Managed customer interactions via email marketing, including sending follow-up messages, responding to inquiries, sharing product information, and maintaining customer engagement and satisfaction.
- These responsibilities indirectly enhanced communication skills, customer relationship management, and understanding of business email communication for customer retention and support.
- Developed strong communication, persuasion, and relationship-building skills through regular customer interactions, inquiry handling, client follow-ups, product explanations, objection addressing, and maintaining positive customer
