Adedayo Ojo

Adedayo (Dayo) is a digital transformation leader with a proven track record in delivering customer solutions and enhancing customer engagement experience for clients mainly in the High Tech, Finance, Healthcare, Telecommunications and Non-profit industry segments through the transformation of their front and middle office operations. In his 10+ years of consulting experience, Dayo has sold and delivered major technology-enabled digital transformation programs to significantly improve customer engagement, transform business processes and create greater business value for his clients. Dayo combines his deep knowledge of business processes with technology expertise and industry leading practices to help clients in progressing their customer transformation journey and delivering accelerated high impact future state solutions. Dayo has successfully collaborated with CXOs, CEOs, CMOs, CTOs and COOs to deliver significant business value in their global business transformation initiatives across sales, customer experience, service and marketing. Dayo has held several leadership roles with significant responsibilities to drive revenue growth and customer success, increase customer base and develop cutting edge industry solutions to expand market share. He has also had the rare opportunity to lead people and help them achieve great success in their career. Specialties: Salesforce CRM, CRM Analytics, Sales Transformation, Sales Effectiveness, Service Transformation, System Integration, ERP, Project Management, Business Analysis and Development, Systems Design, Technology Management, Research applications and Market Analysis, Social Media Analysis.